Electrician

Advance Auto Parts
Main, Lebanon, TN

4.5

(248)Check map

Phone:
+1 615-444-7318

Website:
https://stores.advanceautoparts.com/tn/lebanon/1323-w-main-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap

Address:
1323 W Main St, Lebanon, TN 37087

Hours:
Sunday8AM–9PM
CLOSED

Reviews
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Services

Advance Auto Parts Reviews

4.5 stars based on 248 reviews

Featured Comments:

J
Jean Carver
5.0

I went in here for something to keep my car doors from freezing closed. They recommend De-Icer. So, got it and used as he told me to ( spray on rag and rub along the doors rubber seals) Done! Ya! Went back a couple of days later for new windshield wipers. He got the ones I needed and even put them on for me. They were very nice and professional. Will go back next time I need anything for my car.
Response from the owner
Hi Jean, thank you for taking the time to provide us with this review of our Lebanon location. We are happy to hear that our Team Members are treating our customers with the service they deserve and that you were able to find what you needed at our store. We hope to remain your go to store for your automotive needs. Thank you so much for choosing Advance, and we look forward to helping you again soon.
a
allen midgett
5.0

The parts professional that helped me was more than curtious. He was super knowledgeable. He recognized me as a retired Navy man and included a discount price. His name is Cai. I hope he gets a big raise. Can't imagine having such a good employee. Advanced Auto Parts is fortunate to have him!
Response from the owner
Hi Allen, thank you so much for taking the time to leave a 5 star review on our Lebanon location. We are so happy to know that our team members were knowledgeable and went the extra mile to help take care of your needs. This is the experience we hope that you receive at all of our stores. Thank you for choosing Advance Auto, we hope to serve you again soon.
L
Lincoln Head
2.0

Advance is always competitive with prices and usually stocked. My issue is with the 20something cashier that hates his job and has zero customer service skills. My total 24.99 and, when I paid cash, the gentleman threw my penny under the register. He noticed my unsatisfied look and asked "You didn't want that did you?". My reply was yes, it's still money and it spends...more importantly, it's MY MONEY. He begrudgingly reached back into his register for my change. I then had to ask for my receipt. Had I not needed the parts, I would have simply returned the items and taken ALL my money to O'Reilly's. I will, however, never return to THIS store.
Response from the owner
Hello Lincoln, thank you for reviewing our Lebanon store. Allow us to apologize that this visit did not meet your expectations. We strive to provide our customers with service that leaves you wanting to return and we apologize we missed the mark here. We hope in time you give the store another chance to service your automotive needs. Thank you for choosing Advance.