Arundel Cooling & Heating
Nursery, Linthicum Heights, MD

Arundel Cooling & Heating Reviews

4.6 stars based on 204 reviews

Featured Comments:

• v

  v nichols

  5.0

  We've had a service contract with Arundel Heating and Cooling for a long time and finally replaced our ancient furnace and AC with them last May. We appreciated that they spent very little time 'selling' and most of the time making sure we were making informed decisions. Absolutely no pressure to buy, let alone to buy the most expensive units. In fact, they told us we didn't need the most costly one (that we were ready to buy). Their price was competitive, their people show up on time, and they leave their workspace spotless. The best recommendation is that all of the staff we've dealt with - office and technical - seem dedicated to good customer service (usually a sign of a well managed company). We'd recommend them highly.

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  Response from the owner

  Good afternoon Mrs. Nichols, I just want to start by saying Thank you so much for being a Long time customer of a Arundel Cooling. I appreciate you taking the time to write this review. I will pass along this information to my staff as well , since they are always striving to provide the best customer experience! Thank you again and Have a Great Day. J.V.

• B

  Bryan Teague

  5.0

  Technician was on-time and professional. He explained everything he was doing and adjustments he was checking as he went along. I have used Arundel Cooling and Heating for over 7 years and always have had a positive experience. Highly recommend them.

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  Response from the owner

  Good Morning Sir, Thank you for the 5 Star review and for being a long time customer of Arundel Cooling. I truly appreciate your business and feedback! Have a Great Weekend,

• J

  John Schneider

  1.0

  Our general generator has not worked properly since we called them to check the oil! Came without parts to fix it, then charged another service charge to come back and finish fixing it. Ask them to set charging times, said they did and left, no charging times have been set, now need to call and pay another service company to do what they were paid 2 times to do!

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  Response from the owner

  Good afternoon John , Thank you for your feedback in regards to your previous Generator services performed on 10/19/2021 , 11/2/2021 and on 12/20/2021. I am sorry to hear that you were dissatisfied with the services we provided on those dates. please allow me to look into this matter in more detail and I will be back in touch with you shortly. again my sincere apology. J.V

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