Jones-Onslow Electric Membership Corporation
Western, Jacksonville, NC

Jones-Onslow Electric Membership Corporation Reviews

2.9 stars based on 177 reviews

Featured Comments:

• J

  Justin Sanchez

  1.0

  Most outrageous electic bill I have ever seen and I have lived in many different states and places being military. This company raises your prices with out notice and tells you dumb excuses to try and make up for it. Like its winter you're running your heating unit extra. Well guess what I haven't ran my unit more than half of this month at all its still the same price! Such a rip off. I would recommend going solar because its gonna cost you the same to install those as it eould for 3 months of you bill with these a holes.

• V

  Vanessa Rohrer

  1.0

  JOEMC's customer service is abysmal. When I called to express concern over bills that had increased by over $300 over the course of two billing cycles, the representative immediately launched into a lengthy description of how winter heating affects electricity usage. She continued without pausing for several minutes with a tone of deep condescension as if she was explaining to a small child, leaving no opening for me to actually ask the questions I had called about. When you are aware that you are about to receive a great deal of customer complaints, such as when you are sending out surprise $500 bills, you're much more likely to mitigate that very justified response with an apology and an inquiry into how you may assist the customer. Treating consumers as if they are intellectuallly impaired and irritating has never garnered a company a very favorable response.

• J

  Jon Micheal

  1.0

  No warning, no real reason, no excuse for the increase of power bill by extraordinary amount. When nothing has changed with my power usage. I monitor my reading, and nothing been drastically different past 3 years. Complete disregard to their customers.

More reviews (2)