Morrissette & Son Electrical Contractors, Inc.
Church, Whitinsville, MA

Morrissette & Son Electrical Contractors, Inc. Reviews

4.3 stars based on 11 reviews

Featured Comments:

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  Helen “Knittingfingers” Siers

  1.0

  I needed my knob and tube electric wiring updated in order to get my house insulated. I called Morrissette and Jason, the owner, came to my house and I explained what I needed. He said it was doable. Later I had to chase Jason in order to get a date to get the job done. Nobody answered at the office and he didn't answer to my emails. I should've known there that this wasn't going to work. We scheduled the work for before Christmas. However, when the time to do it came, his electricians where told that we didn't live in the house and where ready to gut it. We were not prepared; we were never told where they would start or anything else. I don't even think Jason knew who we were. They completed one day's worth of work and overcharged me for the job. They didn't even have a permit when they did the work, they got it two weeks after I told them I've found someone else. The company that completed the work had to take responsibility for the work Morrissette did, so we ended up paying twice. I bet they are very good at changing outlets and fixing light fixtures, but if you want them for something bigger, shop around. These people have the worst customer service and the worst prices! Jason never stated anything about removing the furniture of the entire house before starting the project on the few emails he answered, and I can prove it. I am sorry if my review struck a chord, but I stand by it because it is the truth! Lousy, lousy communication and customer service.

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  Response from the owner

  Hi Helen, I am sorry you did not receive the customer service you expected from our company. We were really concerned with your personal belongings being in the locations where we were working, and needed them relocated to other areas while working there. That was stated in one of the emails we sent to you. Our office is staffed minimally during this pandemic, which I have explained to you on several occasions, but we answered the emails you had always sent. The permit was mailed in, and a copy of that was provided to you upon your request. We offered to return after the areas were cleaned, but you opted to find another contractor. Again, I apologize that you were frustrated with our request.

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  Tony Maccaline

  4.0

  Great breakfast. Food was a little slow for Saturday morning. Place was not busy but our server was up front about it and we were not in a big hurry. Tesla charger was a good bonus.

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  Tracy Griffin

  5.0

  Jason is amazing, his crew has done numerous jobs at our home and they are timely, neat and most importantly safe! Today, on the Friday of Memorial Day weekend at 5:30 we noticed that our pool filter wasn't getting electricity. We called Jason and within an hour he was at our home and fixed the issue. I would recommend his crew and business to everyone I know. They are the best!!! Thanks Jason for putting our long weekend back on track!

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