Northside Power
Congo, Benton, AR
- Phone:
- +1 501-315-7213
- Website:
- https://northsidepower.com/
- Address:
- 6834 Congo Rd, Benton, AR 72019
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Services
Northside Power Reviews
3.9 stars based on 25 reviews
Featured Comments:
J
Jordan Horton
5.0
A family owned and operated business with great customer service. I would highly recommend.
T
Tim Farley
1.0
I was guaranteed they could repair my genset. I waited a month for a visit from a tech. He came out and said everything looked ok, but he would need information from Cummins. That was a month ago and I’ve called at least 8 times and was promised a call back that never happened. I called and asked to speak to the owner, but he’s unavailable too. My guess is that service after a sale is the same way. I know my business wasn’t important and their guarantee is worth nothing. Find someone else. No matter the age or brand they could’ve told me weeks ago they couldn’t come through so I could get someone who could. Thanks a lot Northside Power. The pandemic doesn’t keep you from returning a call you said you’d return. I had to give one star or it wouldn’t post.
Response from the owner
I am sorry for the delays. With this old of equipment it takes considerable time. Parts and information are not readily available and the factory support is minimum at best. My office should have stayed in touch and for that I apologize. I appreciate your taking the time to let me know the issues so we can work to avoid them in the future.
T
Thomas Gibson
5.0
Wonderful people! They are alway on top of my general or needs! If my generator doesn't come on, they have someone right on it! If you use someone else for you generator needs, you need to call Northside! They did everything from installation to yearly maintenance and anything in between!
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