RCS & Company Inc
Island, Cape Coral, FL

RCS & Company Inc Reviews

3.6 stars based on 34 reviews

Featured Comments:

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  Luis M

  5.0

  Very reliable company! I spoke with the owner, Rafael, and he gave me a very reasonable price to repair my rusted generator. One week after that, my generator looks like new (new chassis and new pad). However, it was a lot of work because they had to disassemble and raise the unit (very hard to do when dealing with rusted parts and screws). Again my chassis, pad and partitions were badly rusted (see pictures). These guys do this all the time and the do it well. They are pretty good!! BTW, I'm not getting paid for this review. I'm just happy that they fixed my standby generator so fast and they did a very clean/solid work. It saved me thousands (instead of buying a new one) because my generator was running good, but it was in pretty bad shape when it comes to rust. I am an electrician and can I easily see that they did a very solid job. Again, I was very impressed by the work Miguel and Victor Luis did on my generator. Thank you guys!

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  Response from the owner

  Luis, thank you for giving us the opportunity to be of service to you. I am glad we were able to refurbish your generator. Count on us anytime you feel we can be of any help to you. Rafael

• T

  Tiffany Dorman

  5.0

  I purchased a generator for my new home from RCS and they were prompt with delivery and installation. Leslie was very helpful throughout the whole process and promptly answered every question I had. I will do business with them again in the future.

• K

  Kirk Troen

  1.0

  I hired them to diagnose my boats generator. The first appointment nobody showed. I had to call their office, only to find out they weren't coming. I rescheduled for the following week and they showed up 4 hours late. The technician looked at two fuses and said that I had a critical failure in the electrical wiring. They sent me a estimate of 4,000 to pull the generator and recondition it. I later had another technician look at it and he told me that the high heat sensor was broken and thats all it needed. $72.00 part, not a complete rebuild. What a waste of time and money. Read all the reviews, seems to be a common issue with this company.

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  Response from the owner

  First, let me just apologize for not communicating with you about your first appointment, Kirk, as well as for the subsequent late arrival. That being said, I still stand by our technician's diagnosis in reconditioning your generator. This is truly the best solution in the long run, and, if you decide to move forward with the service, we'll be here to help. -Rafael C., Owner

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