Air Stars Heating, AC, Plumbing & Electrical
River, Keizer, OR

Air Stars Heating, AC, Plumbing & Electrical Reviews

4.9 stars based on 200 reviews

Featured Comments:

• L

  Lori House

  5.0

  Our house has an in-law addition which only had baseboard and wall heaters, and no air conditioning. We finally decided to have Mitsubishi ductless units installed to provide more efficient heat, as well as air conditioning. We specifically wanted Mitsubishi. I’ve been to Japan several times (my son lives there) and ductless units are in every building and home I’ve been in. Most, if not all, were Mitsubishi units, so I trust this brand the most. Air Stars was listed as an authorized installer on Mitsubishi’s website. Taylor Tolleson came out right away to provide an estimate and worked with us to revise the estimate to fit into our budget. He was a wealth of information and answered all our questions. We opted for a larger unit in the main part of the apartment, which will cover the family room, kitchen and laundry area, and a smaller unit in the only bedroom which will cover that and the bathroom. The larger unit has an “eye” that will direct the air to a person moving through the room, but it also periodically checks the room for cold spots in the winter or hot spots in the summer and will direct the air there, as needed. On installation day, Damien Chernishov showed up on time with another installer whose name I can’t recall. They were quick and efficient in installing both wall units and the extremely quiet motor. They wore booties over their shoes or removed their shoes every time they entered our house. Damien answered all of our questions and patiently showed us how to use the remotes while we waited for the electrician to arrive. The electrician arrived shortly thereafter and quickly installed the needed upgrades to our breakers in the electrical panel and disconnected the existing heaters to allow us to remove them, if we decide to in the future, and to prevent them from being accidentally turned on. Overall, we are very pleased. Everyone we interacted with was great, including Veronica and Lynn in their office. We hope to use Air Stars again in the future to install ductless units in our main house, replacing our existing HVAC because I expect greater utility savings from using these more efficient units.

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  Response from the owner

  Thank you for the review.

• A

  Alex Tucker

  4.0

  Disappointing to have to cancel my service contract but after multiple cancellations on their part of my scheduled maintenance.being charged $350 for a tech to be onsite 20 minutes to install an 8’ duct. And having greasy handprints left on my newly painted ceiling after paying $500 over what I was quoted for a duct cleaning I get the feeling the dollar is more important than the customer. 7-8 year relationship down the drain

• B

  Brandi Robinson

  5.0

  Had Henry and Cole come to our house to fix an a/c unit and heat pump we had installed by another company 10 years ago. They were both very nice, professional, and knowledgeable. Felt bad they had to work so long, but just showed us they cared what they were doing to make sure everything worked correctly! They answered all of our questions that we had. We are very pleased with the air that is coming out of our vents and look forward to finally being able to use using our air conditioning and heater without struggling to get it to put out enough air! A+++ service and company! Will continue to use them and will recommend them to everyone! Thanks for all the hard work!

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  Response from the owner

  Thank you for the review of our HVAC teams

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