All About Heat & Air
Haywood, Mills River, NC

All About Heat & Air Reviews

4.9 stars based on 209 reviews

Featured Comments:

• D

  Donnie S

  5.0

  I recently purchased a new HVAC system, and after getting 5 quotes from well reviewed contractors, I decided to go with All About Heating and Air. To say they deserved this review would be an understatement. From start to finish they did everything they said they were going to do, when they said they were going to do it, and on budget. I found their prices to be one of the best too. I went with them based on price, scheduling, availability of the equipment I wanted, and I was able to include some electrical contract work in the package (new 200a panel, new service connection). The sales person (Anthony) was very thorough and took lots of pics and was informative, my install crew was happy to answer my questions and were very friendly and respectful. During the install I spoke with one of the owners to answer my questions and he was very nice and visible throughout the process. Everyone in their office (Didi, Joy, others) were always helpful and courteous. They literally did everything right, I wouldn't hesitate to use them again or recommend any of their services, this is a five star company in my book.

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  Response from the owner

  WOW! Thank you for taking the time to leave us this incredible review. We are honored and humbled by your words. We absolutely stand by our pledge to only offer the most professional and highest quality services to the community. From our family of owners, to the field technicians, installation crews, and the office staff, we are all committed to you having the best experience possible, because we love what we do and take pride in our work. We are always here for you, should you need any of our services in the future for either HVAC, plumbing, or septic. Caleb Wilson, Operations Manager

• C

  Chris Williams

  5.0

  All about Heating and Air responded right away to evaluate my issue. I thought it would be 1-2 weeks before they could begin but they had a cancellation and came in timely fashion to do the necessary work. On time, great job, kept me informed and cleaned up. I will use them again if needed.

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  Response from the owner

  Thank you for taking the time to leave us a review about your recent service with Trinity, Junior, and Billy. We appreciate you being a new customer with our family-owned business. We will always do our best to address your issues as quickly as we can, while never sacrificing the quality of our services or professionalism of our highly trained technicians. We are here for you and the community, and want to be known as a company that you can always depend on for any of your HVAC, plumbing, or septic needs. Caleb Wilson, Operations Manager

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  Michael Thomas

  5.0

  Technician was very polite and professional, repairing my furnace in a timely manner. He also tested the CO2 levels in my home twice (once when he arrived and once after repair was complete.) He discovered that the levels were very high both times. (These high CO2 level were unrelated to his furnace repair; the high levels were most likely from my fireplace that I had been using for the past week). Without his diligence in testing the air quality in my home and informing me, I would have never known and been in potential danger. And for that I'm very grateful. He also provided me with local businesses that could help me resolve this CO2 issue.

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  Response from the owner

  Thank you for taking the time to leave us a review about your recent service with Spencer S., and thank you for being a new customer with us. We believe that keeping one's home warm in the winter is not just a matter of comfort, but it can also become a huge matter of health and safety, ESPECIALLY when gas fuel is involved. We take CO2 levels very seriously, as it can seriously harm or even kill someone, without them even being aware that there's a problem, since CO2 is odorless. Our highly trained technicians will always look out for you in every regard to safely keeping your home warm for the winter, and the rest of the year too. You can always count on us to be there for you. Caleb Wilson, Operations Manager

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