Amtek Air Conditioning Inc.
Mercantile, Port St Lucie, FL

Amtek Air Conditioning Inc. Reviews

4.2 stars based on 172 reviews

Featured Comments:

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  Catherine Warren

  5.0

  We have been Amtek Customers since purchasing our home in 2014. Sharon in the office is great! Friendly, professional and helpful! Greg our service guy, 10 Gold Stars Customer Service! We ask for him twice a year when we get serviced!! He is a great asset to the Amtek Team and Sharon too:)

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  Shannon Kelly

  1.0

  The worst experience I ever had with any company in my life. Brandon the service tech showed up with an attitude. I guarantee if he was speaking to a man, he would not have pulled this stunt. I have never been so uncomfortable with a worker in my home in my entire life! He said he recommend severely things to be done to my AC and I had someone else do them, that's why he had an attitude. All I had done was my UV light installed that I owned for several years prior to owning this house. This was not the first time I had an issue with this company. Prior to the service tech Brandon, another tech from Amtek came to my home to service the AC unit. He lied to me and said the coils where leaking and it made the most sense to replace the AC unit. I got another opinion and nothing was leaking. I did not need to replace my 7-year-old AC unit at the time. To get nasty to a customer because they did not use your company to install a UV light that they already owned proved my point how this company operates. I lost trust in the company Amtek from day one. I kept future appointments because the warranty plan was already paid for. What an appalling experience!

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  Response from the owner

  We are sorry that you were not happy with the service rendered to you. Amtek and it's employees pride ourselves on giving our customers superior service with the upmost respect and we expect the same in return. This is why our techs have a 94% approval rating nothing but good reviews. Our records indicate #1 Your system still shows low refrigerant pressures with an active refrigerant leak & #2 that you had this UV light IMPROPERLY installed directly into the 24 volt circuit on the main circuit board without a dedicated power source/transformer or dedicated fuse. This can cause issues with your system and we would be liable to come out and fix the issue from someone else's faulty work! This is no different from having someone unlicensed or uncertified to work on your brand new vehicle that is under a manufacturer warranty. It VOIDS your warranty for a reason! I hope this clears up any concerns you may have. Thank you

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  Andrew Young

  5.0

  Amtek is the best! We have been using Amtek as our AC company for about 4 years. Service is always great and we've never had any issues. We recently put them to the test once again. Our AC failed on a Saturday afternoon and we had a technician arrive to our house in less than 2 hours! We learned that the entire unit needs to be replaced (there were multiple problems with our 18 year old unit that was not feasible to fix). A new unit was ordered and installed and now we're happy campers again. The job went smoothly, the price was fair, the two technicians were professional and on time. It couldn't have gone better. They even cleaned our ducts and vents to make sure we have no lingering issues. Before they left we also replaced our thermostat to a brand new modern digital unit. It's a pleasure working with Amtek and if you're looking for a reliable and professional company that you can trust, call Amtek and you'll be happy. Thank you!!

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