Apollo Electric Co.
Duff, Cincinnati, OH

Apollo Electric Co. Reviews

4.2 stars based on 21 reviews

Featured Comments:

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  Morgan R

  5.0

  Although many electricians are very busy right now, Apollo called me back right away and was able to set up a time for service. It wasn't quite a half days work for them, but they were extremely reasonable. Very happy with the guys, professional, on time and were able to do everything quickly. Were upfront about options and pricing. Would recommend 100%! Thanks for the quick service, and will use you in the future!

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  TimberVista Homes

  1.0

  Cancelled my appointment last minute, two times in a row. Reason, they have too much other work available, and would rather not work on my home because it contains aluminum wiring (houses built in the 60's and 70's). Very unprofessional, and complete lack of respect for my time. If you are going to pick and choose which customers you are going to refuse service, at least be honest and do it upfront. *** Per the response from Apollo Electric*** I've never understood why companies argue with dissatisfied customers in reviews, as there is nothing to be gained. Do you really want new/potential customers getting a preview of how they will have to deal with you arguing and discrediting their concerns when something goes wrong? It's just poor customer service, period. However, if you insist on arguing , get your facts straight. On 10/1/2018 at 4pm I spoke with an individual claiming to be the owner of the company, who set an appointment for an electrical inspection the following morning at 9am. Next morning at 8am he left a voicemail cancelling my appointment, specifically stating he "didn't want to work with aluminum wiring, it's not worth the liability for the price I was paying" I called back and very nicely asked him to reconsider, as we really needed help. He reluctantly agreed to take the job, although speaking as if I was bothering him, as they had "many other jobs they could take instead." He then rescheduled another appointment for 10:30am. I drove over 30 minutes to the property. At 10:22am (8 minutes before the appointment) he called and cancelled AGAIN. That's TWO times we were cancelled on last minute. Secondly, we never requested any "sign-off on aluminum repairs" be inspected, this appointment was for simple light switches and outlets so no idea where you came up with that. Every company makes mistakes, but don't try to put it back on the customer. FYI Another contractor gladly took the job, and completed with no issues for $50 less than your quote. Maybe I should be thanking you.

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  Response from the owner

  Apollo Electric Co. does do work on homes containing aluminum wiring. However, per your request, we do not inspect and merely "sign-off" on aluminum wire repairs performed by unlicensed person(s). We apologize for our one appointment cancelation. Two appointments were never made. You were notified of the cancellation the following morning after the appointment was scheduled.

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  Grant Striemer

  5.0

  We needed an electrical inspection after some flooding. They were extremely professional and very sympathetic to the situation. The team quickly identified some damaged outlets and made sure we were completely satisfied before leaving. The price was very reasonable. I would highly recommend Apollo Electric.

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