Arctic RV
Peger, Fairbanks, AK

Arctic RV Reviews

4 stars based on 86 reviews

Featured Comments:

• J

  Janice Worley

  2.0

  I disagree with their add on the radio for the reason they say freedom is cheap. Any American knows freedom is not cheap for the fact so many have gave their lives and shed their blood defending and protecting our freedom! We always have to fight to keep our freedoms so therefore freedom is not cheap. God bless America and those who sacrifice everything for us to keep our freedoms and liberties. So please honor our troops by not saying freedom is cheap. Thank you

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  Response from the owner

  Janice, We believe you may have misheard our ad, it reads: Freedom of the Road When you think about the blessings of this great country of ours, the list is long. Yet, freedom is chief among them. Freedom to live your life for you and your family. Freedom to keep and bear arms. Freedom to travel without unreasonable restrictions. Arctic RV helps their customers exercise their personal freedoms on the road. Exploring and camping in beautiful Alaska. Although Arctic RV is closed for the season, they will reopen Monday, April 4th. Arctic RV. Rough it- in style. See you this spring! We agree with you freedom is not cheap. I hope this clears everything up! Have a wonderful day!

• M

  Michelle Long

  3.0

  Decent place for what you're looking for. However, when a business applies a military discount to only active duty and offers nothing to a retiree who served their country for more than 30 years, well, they will not receive our business again.

• P

  Paulness

  3.0

  Here's why I'm rating them as three stars-customer service. As any small business, you want to make your customers feel welcome. Be appreciative of their patronage. That doesn't happen here. Now, they do have a selection most parts necessary. I never had any service done here because they are too expensive and most of the issues I've had with my RV, I fix myself. But when I walk in to buy a part and the woman and man at counter look at me and don't even say "hello", it sets that tone that they don't care that you're there. Sadly, in Fairbanks, you have two choices for RV parts and service. Alaska RV center has a worse attitude than Arctic RV, the lady on the phone is always impatient, not friendly, and most importantly, not helpful. This place shares the same traits only to a lesser degree. When there's more competition, businesses will probably be more in tune with the customer service experience. But since you only have these two choices in Fairbanks, you're at their mercy. If I need a part in a pinch, I'll head here and get it. If I can get it off Amazon and it's not a rush, that's usually where I go. Like I said, selection is good, most prices are fair but their customer service sucks. A simple "hello" would make that so much better.

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