AutoZone Auto Parts
State, Gassaway, WV

AutoZone Auto Parts Reviews

4.3 stars based on 94 reviews

Featured Comments:

• J

  Jeannie Manahan

  5.0

  They was friendly and helped loan us a tool the two men was very helpful

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  Response from the owner

  Thanks for letting us know how we're doing, Jeannie! We're glad you had a great experience with our team. We want to make sure all of our customers feel welcome and valued at our store. We hope to see you again soon.

• M

  Morgan Stewart

  5.0

  We have been traveling across the country and our bumper had begun to fall off because of wear and tear. Joseph was amazing! He helped us find the correct pins and nuts and bolts to keep it on for the rest of our trip! He even helped us put them in and make sure it was done right! Absolutely amazing customer service! So thankful to have had the pleasure to meet him to help us on our way!

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  Response from the owner

  Thank you for the shout out, Morgan! We're glad to hear our crew was able to help you out. We want to make sure we're providing excellent customer service for every driver out there. We hope you check us out again soon!

• W

  Wesley olen Lester

  1.0

  I had Patty from the Summerville storeCallThe day before I went down thereShe talked to ScottAnd had him orderA ball jointFor my Jeep he said it was ordering it from elk view found out it was oder Ohio Was told it would be there around noon I waited till roughly three and when I wentAnd he proceeded to cuss at that fellow employeeAnd tell him it wasn't him his problemIn the three years I've lived in the starting areaAre roughly spent six to eight thousand dollars in this store would hope For betterCustomer service

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  Response from the owner

  We're disappointed to hear about your experience, Wesley. We want to make sure we are providing excellent service and the best selection of automotive products, and it seems like we let you down. To get us back on track, please send an email to [email protected].

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