Babcon Inc
Estill, Richmond, KY

Babcon Inc Reviews

4.7 stars based on 54 reviews

Featured Comments:

• P

  P Welch

  2.0

  While the work of changing out stove vent, replacing a lighting fixture, and replacing a ceiling fan was quite satisfactory I was very disappointed by the misleading pricing. When I called to inquire about an electrician I was informed that I would be charged $89 for the service call and $89 per hour of work provided in which I agreed upon. On the day of service two men arrived, of which I was not informed of the number of people that would come to my house, to do the work. As I was told $89 per hour I assumed this to be the case despite the number of men. However when I received the bill I was charged $89 per hour for the first man and $49 an hour for the second, totally $138 an hour. This was a price I did not agree on and was obviously misled on, as it was never mentioned about a second person and/or an additional price per hour. My advice is to be aware of this misleading pricing, though the work was fine, and perhaps shop around more for your electrical work. Two stars for misleading pricing but satisfactory work.

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  Response from the owner

  Sorry that you feel that you were misinformed. I assure you, that was not our intention. We were in no way trying to mislead you. In fact, we see this as a way to save the customer money. With the second guy, you can get more done per hour and pay a fraction of the cost. An example in your case would be, while one was taking the ceiling fan down, the other one can be putting the new fan together and getting it ready to be installed. So you would only be charged $138 for an hour instead of 1 person working 2 hours at $178. Our service tech has been instructed to only charge for the second guy when he had been utilized. Babcon values all feedback and will look into changing the way we present our rates.

• A

  Alisha Shepherd

  5.0

  Mickey installed outdoor outlets and replaced an outdoor light, he was very professional and did an excellent job. They arrived on time and cleaned up after all of the work, everything looked great. I highly recommend them!

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  Response from the owner

  Alisha, thank you for the great review! We are glad Mickey was able to help you. We are here if you need anything else!

• N

  Norman Weaver

  5.0

  MICKEY RHODES This man is an outstanding representative for your company. 2/11/21 - Our main circuit breaker fails during an ice storm. We called Babcon and they sent Mickey Rhodes to help us. He determined that our main had gone bad and needed to be replaced. This required that our electric meter be disconnected, but the actual power company had to do it. so, we had to wait for an already swamped power company to pull the meter. Mickey acquired the needed part and dropped it of at our house, in case he and his company were unavailable, we would have the part for someone else to do the job. The following day, 50 degrees in the house and we are still waiting for the power company. Mickey calls at approximately 8 am TO SEE HOW WE WERE DOING AND WHAT THE STATUS WAS WITH THE POWER COMPANY. He managed to get a power worker over to pull the meter so he could replace our main and restore power to our house. BABCON... MICKEY RHODES IS A STAR WITHIN YOUR COMPANY! Thank you, Mickey. Your efforts have not gone unnoticed and are very appreciated.

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  Response from the owner

  Thank you Norman! So glad we could help!

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