Bausum & Duckett Electric
Ridge, Edgewater, MD

Bausum & Duckett Electric Reviews

3.9 stars based on 11 reviews

Featured Comments:

• L

  Louise Greenspan

  1.0

  It would be hard to find a firm with less integrity and honesty. If I could give them negative stars I would. If you are looking for skilled electricians and good customer service, look elsewhere. These people not only lie, but they do bad work, don't take responsibility for their mistakes and, in fact, simply never return your call as a way of avoiding any issue they don't feel like handling. They installed a large 5-rail chandelier in my home, which, only minutes after the work was "complete", began falling out of the ceiling. They claimed it was not their fault but if you hire a reputable firm, you would expect that they would bring experience and expertise .. not excuses and avoidance of a mistake. They recently came to assess a problem with the same chandelier, and while doing that assessment, caused more damage to the chandelier itself and the surrounding dry wall in the ceiling - in fact, in the words of their own employee, they stepped on the chandelier from above in the attic and pushed it down through the ceiling. They claimed it was not their fault, even though they were the only ones who had been in the attic working on it. Now they won't return my calls because they don't want to take responsibility for their mistake. NEVER CALL THESE PEOPLE. They are dishonest, have absolutely no integrity, zero customer service, and are beyond rude. Absolute worst firm I have ever dealt with in the 20 years I have lived in this area

• C

  Caroline Ramsay

  5.0

  Wonderful experience with Jessie Scott at Bausum & Duckett Electric, relocating light switches and hanging a new chandelier. Jessie couldn't have been more professional and polite and finished the work faster than I expected. Working with Bausum & Duckett was easy and reasonably priced. I'll be calling when the other new fixtures arrive.

• A

  Anna Youells

  5.0

  So, we didn't actually have any service done by this company. I felt compelled to write a review because when I called and explained the litany of complicated electrical issues we suddenly seemed to be having, the woman I spoke with (Cindy) was so honest and upfront, she told me she could put me down for a possible visit but that I should first speak to BGE. It turned out that the issue was with BGE and this company didn't make any money off of us. But, I think it speaks to the ethics of the company as she could have just as easily sent someone out to the house to charge us and not be able to fix the problem. I called her back to cancel and thanked her for the guidance. It's really important to remember companies who are willing to sacrifice profits to be upstanding. I will call them when I have electrical issues in the future.

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