Benjamin Franklin Plumbing of Morganton
Fleming, Morganton, NC

Benjamin Franklin Plumbing of Morganton Reviews

4.7 stars based on 400 reviews

Featured Comments:

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  Robin Talmadge

  5.0

  This is the second time I have used Benjamin Franklin Plumbing and am very pleased with their business. Candace is one of the most positive people when speaking to her on the phone and she goes out of her way to get you taken care of as soon as possible. Tony and Josh are excellent service men! They work as a team, are beyond polite, and complete the task at hand in a timely manner. Some may think they are a bit expensive, however, from my perspective they are more than worth it! I have peace of mind knowing that the repairs are completed correctly, and they stand behind their work.

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  Response from the owner

  Thank you so much for your kind words, Robin. We really appreciate you taking the time out to share your experience with us. We are glad to hear that our Team-Candace, Tony, and Josh-provided you with great service from start to finish and a service that you are pleased with! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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  Naomi Henson

  5.0

  Buck is very professional and a hard worker. He installed our new hot water heater, fixed some minor leaks, and gave us estimates on future work. He also repaired a main water line break for us a year ago. He does excellent work and we’ll request him for all our plumbing work.

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  Response from the owner

  Thank you so much for your kind words, Naomi. We really appreciate you taking the time out to share your experience with us — and we are glad to hear that Buck has consistently provided you with excellent service! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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  Jeannie Ownbey

  5.0

  Tony and his assistant, Josh, were on time and when they arrived, they first completed a thorough evaluation of all of our plumbing. They shared with us their findings and any concerns they had in addition to those we had already identified. Once they identified all of the problems, they quickly constructed a number of estimates for us prioritizing our biggest plumbing concerns. We talked through the best approach to tackling each plumbing problem and they got started right away addressing each of those. Before they left, they had remedied each problem. They were polite, professional, and most helpful and they completed the work as one would expect an expert to do. We've had no further problems and we will definitely call on Tony again for our plumbing needs. Thanks so much!

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  Response from the owner

  Thank you so much for your kind words, Jeannie. We really appreciate you taking the time out to share your experience with us — and we are so happy that our experienced technicians, Tony and Josh, upheld our standards and provided you with a solution to all of your plumbing needs. We look forward to working with you again in the future!

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