Big Family
Choctaw, Baton Rouge, LA
- Phone:
- +1 225-218-6700
- Website:
- https://garner-electric-services.business.site/?utm_source=gmb&utm_medium=referral
- Address:
- 6800 S Choctaw Dr Suite B, Baton Rouge, LA 70806
- Hours:
- Thursday7AM–6PM
- OPEN NOW
- Reviews
- Map
Big Family Reviews
4.9 stars based on 74 reviews
Featured Comments:
D
Dawna Sobilo
5.0
Technician Seth Chandler arrived well ahead of anticipated schedule. We requested a technician to inspect an EV wall charger to make sure it was compatible with the EV we purchased and he was very thorough and explained how it would work as well as the portable charger. He also advised that with the wall charger we had their company liked inspect the home electric systems in order to ensure the safety of the property. He was very knowledgeable and explained everything involving the electrical panels and the things that we could consider in the future. Very happy with the inspection and when it’s time for upgrades, will definitely request that Seth is the tech that does the work we might need.
Response from the owner
Mrs. Sobilo, thank you so much for taking the time to share your feedback and for the five star review! We are so happy to hear that Seth provided such great prompt service and was able to provide information about future changes you could consider in the future. Our goal at Big Family Electric is to partner with our customers and help them have a better understanding of the electrical system in their home so they can make informed decisions before safety issues arise. Don't hesitate to reach out should you need our services. We appreciate your business. Thanks for going BIG for your home!
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Barry Staples
5.0
Seth is a rockstar. With Ida’s early rains falling, he installed a power inlet box for our portable generator to power the house. We bought this house with a generator disconnect switch but it was wired for only 5000 watts and we have a 7500 watt generator. Seth pointed out the shortcomings and explained the safest solution. After I searched the BR area for the proper outlet box, Debra found one in storage at BIG Family. This was a day before the storm. Seth arrived the morning of the storm to complete the upgrade. At 6 pm Sunday evening we still have utility power but my generator is standing by. Seth explained the sequence for switching to generator power while safely isolating from the utility. Really hope we won’t need the feature, but we’ll sleep better knowing we’re prepared. Great job Seth and Debra Barry
Response from the owner
Mr. Staples, Thank you so much for taking the time to leave your feedback and for the five star review. We hope your generator connections served you well during the power outages with Ida. It was our pleasure to install a safer, more functional, and convenient connection for your generator to power your home. We very much appreciate your business. Thanks for going BIG for your home!
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peter bergeron
5.0
Nick was an excellent technician, helped me figure out some unusual wiring in my panel and did a great job installing a 60 amp breaker for a subpanel i installed. Great job, i very highly recommend Big Family!
Response from the owner
Mr. Bergeron, Thank you for taking the time to leave your feedback and for the five star review! We are so happy Nick delivered five star service and did such a great job. We appreciate your recommendation and we will strive to deliver five star service to each and every customer. Thank you for your business and thanks for going BIG for your home!
More reviews (7)