Bill Reynolds Heating & Air Conditioning
345th, Eastlake, OH

Bill Reynolds Heating & Air Conditioning Reviews

4.7 stars based on 62 reviews

Featured Comments:

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  Paul Crawford

  5.0

  Josh came to our house after our thermostat was no longer functioning. He was extremely professional, knowledgable, and courteous (wore a mask, put on shoe covers, explained everything in easy to understand terms). He found a solution to the problem and described other potential alternatives and the associated costs. The person from the office who called to coordinate and review things was also extremely professional and helpful (I feel bad that I cannot remember her name). They also have automated phone calls for appointment reminders and to alert you when the service tech is on their way. We will continue to use Bill Reynolds for all of our HVAC needs. I highly recommend their services.

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  Response from the owner

  Thank you so much Paul for that wonderful review. We truly appreciate your business. Have a great Year and stay safe and healthy!

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  michael obrochta

  4.0

  They were prompt and did a good job, they also provided me with a couple of heavy duty space heaters, till I decided on repair or replace, that kept my place livable till the new furnace was installed, thanks again

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  Response from the owner

  Thank you, we truly appreciate your business and look forward to serving you again.

• T

  Theresa Aveni

  5.0

  The representative from Reynolds was very polite & courteous. Just a couple of things I thought would be done, but am not sure if they were and would appreciate a response from Reynolds. 1. Was the April Air filter checked? 2. Surprised that the the furnace filter wasn't replaced. It was dirty and I did replace it myself, but thought this would have been done at time of service. Get back to me at your convenience. Thank you. Theresa Aveni

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  Response from the owner

  Thank you for your review, we value our customers and want to make sure you are 100% satisfied. I am looking into this and I will have the office call you.

More reviews (7)