Bowie-Cass ElectricCooperative , Inc
North, Douglassville, TX

Bowie-Cass ElectricCooperative , Inc Reviews

2.1 stars based on 77 reviews

Featured Comments:

• P

  PT Hurndon

  2.0

  On the prepaid plan, they send a daily usage. Bill was over 300 when it was cold. I haven’t been turning on my heat or air because I’ve been comfortable. They overcharge and then can’t explain why. I literally keep up with which days I don’t turn on the heat or air… yeah they wrong. It just baffles me how they feel like they can constantly charge people whatever..

• D

  Deb Miller

  1.0

  UNBELIEVABLY INACCESSIBLE CUSTOMER SERVICE. WAIT TIMES ARE BEYOND, FAR BEYOND REASONABLE. CANNOT FIND PAYMENT HISTORY ON WEB SITE. CANNOT MAKE CHANGES WHEN MOVING. YOU CAN TELL THEY HAVE A MONOPOLY ON THE MARKET BECAUSE THEY JUST DON'T CARE!

• J

  Jessica Celaya

  4.0

  Great company and great service! The only reason for 4 stars is because when we were with a different company they had priority people for those who medically depended on energy. My daughter depends on her nebulizer and if we have a power outage this company does not have dependant priority people so we'd be out of luck. Good thing is we haven't lost power at all in the last 2 years. Always treated kindly and never had an issue. A big thank you to the workers who bust their butt to make sure everyone gets power in times of need.

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  Response from the owner

  Thanks for leaving a review! We appreciate this feedback and will pass it on to the appropriate parties.

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