Butler Electric
J, Mukwonago, WI

Butler Electric Reviews

2.7 stars based on 3 reviews

Featured Comments:

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  Logan Staege

  2.0

  We hired Butler Electric to protect an exposed romex wire, install two GFCI outlets, and inspect one outlet to make sure it was wired properly. They were able to come out the morning after I called, which was fantastic. They arrived and I showed Jim which outlets needed a GFCI outlet installed on. I also explained to Jim that these outlets were on a switch, so when the switch was off, the outlets wouldn't work. I also showed Jim which outlet needed to be inspected. Jim and his partner got to work. They arrived around 830am and finished around 11am. As they finished up, Jim showed me the GFCI outlets and explained that it took longer than expected to install the GFCI outlets because when he tested them, they were not functioning (switch was off) and he went outlet to outlet on the circuit to see what was the problem. He eventually found the circuit was on a switch and claimed that I hadn't told him they were on a switch. The wire that needed protected looked good. The two left and Jim said that he would send me a lien waiver and a bill for services in the mail. I requested that he include documentation that he protected the wire, installed the GFCIs and inspected the outlet along with the bill, as we needed it for a home sale. The bill came and it was $350 and included a note saying they installed GFCI outlets and protected the wire, but nothing about inspecting the outlet. Jim and I played phone tag for a few days, leaving each other voicemails for about 2 days about the missing letter about inspecting the outlet. Then Jim would not return any calls. I called daily for about a week, leaving a voicemail each time, with no call back. I then called from a different phone number posing as a new customer and he called me back the next morning on the new phone number. I asked him why he wasn't returning my calls and he didn't have an answer for that. I asked him to send a letter saying that he inspected the outlet and he said that he inspected every other outlet except the one we needed inspected. Jim ended up coming out later that night and inspected the outlet at no cost. He also provided the necessary documentation via mail in the following few days

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  Todd Ladwig

  1.0

  Stay away from these guy's. I used them for a simple bathroom exhaust fan installation. The electrical work was done correctly but they failed to properly connect the exhaust system to the roof vent. I had to do it myself, good thing I inspected their work after they left.