Callaway Electric Cooperative
Cooperative, Fulton, MO

Callaway Electric Cooperative Reviews

3.1 stars based on 18 reviews

Featured Comments:

• J

  Jeff Salmons

  1.0

  I've had to use Callaway Electric CoOp as a default due to lack of options in the area. My experience they are scam artists, excess fees, being charged multiple times for the same month(confirmed by my bank!), charged after services were terminated. Customer service is also garbage, typical run around "we're not going to solve this problem" nonsense you should expect from a company like this.

• L

  Luis Chavez

  1.0

  Specifically for my account they have charged twice and “refunded” once through the app and say it hasnt gone through, it has gone through my banking app once and there is no refund but they act as if they refunded the original payment which they havent. Not only that our usage doubles randomly and we arent home for most of the day as everyone is at work. Basically they charge twice and say they refund once and don't and they register it as being entirely refunded when the bank has only one withdraw from it and no refunds, this has happened more than once and im am finding them to be ridiculous. I am sick and tired of being over charged all the tome.

• K

  Kristen Dean

  5.0

  I have been working with Jacob Matthews, a customer service rep, with my late father's estate as well as getting services at my home we are building. Jacob was fantastic to work with on both of these issues. Whether it was providing me the knowledge and paperwork i needed, suggesting the night drop for papers i had to return since I wasn't going to be able to make it by the time they closed, or just being cordial and professional the entire time-Jacob was great. I truly appreciate Jacob during this stressful time and for the legendary service he provided.

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