Carteret-Craven Electric Cooperative
NC-24, Newport, NC

Carteret-Craven Electric Cooperative Reviews

3.7 stars based on 23 reviews

Featured Comments:

• s

  susann hood

  5.0

  This company is incredible, pleasant phone staff worked out issues with my Harkers Island hook-up. I also have an electrical account in Wilson NC and there is a world of difference. Wilson Energy is the most dreaded business in town to deal with, so I give accolades to CCEO. Plus being a Co-op is great. Anyone not happy should visit Wilson Energy …

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  Response from the owner

  We are happy to hear you were pleased with the service you received. And, we think being a co-op is pretty cool, too! Thanks for being a member!

• B

  Beth Guesno

  5.0

  I believe the name of the lady that helped me today was Sherry?? She was so helpful and kind on the phone. My first impression when I called about getting power on was not a good one with a younger woman the day prior. Today this kind lady saved me from paying almost $500 and told me how I could have deposit waived. She had great customer service skills. The other lady didnt offer any helpful information.

• E

  Ed Mullis

  1.0

  Very disappointed in service. Security light we pay for has been out since Hurricane. Wife and neighbors walk nightly. Need the safety of the light. We were told a vendor was repairing lights like mine, and there are some 400 out. Called back in a month, and the number was down to 300. My wife asked to discontinue the service and refund the time it was out. It was acknowledged they would. Bill arrived today. Billed for ANOTHER month. What fine customer service!!!! Didn’t use to be that way!! What changed besides LEADERSHIP???!!!

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