Casper G Sippel Inc
Belair, Baltimore, MD

Casper G Sippel Inc Reviews

3.5 stars based on 10 reviews

Featured Comments:

• C

  Crystal Combs

  5.0

  Provided professional installation of my recess lights, outlets, switches, bathroom exhaust fan during my bedroom/bathroom addition. Price was fair and I had more then 3 estimates. Will use this company again!

• M

  Marian Klein

  1.0

  I would never hire this company again!!!!! The invoice I received was not even close to what I was quoted and when I called to question the charges which were not itemized, Brian was extremely rude, arrogant, and demeaning to me. It was the worst customer service I had ever experienced in my lifetime!!! This is the complete story. I called for a quote to replace two ceiling fans and to install a new dimmer switch and spoke with Brian. I had purchased both ceiling fans thinking that both of them needed to be replaced. Technicians Kevin and Ryan arrived and were extremely professional and honest men. Kevin looked at the ceiling fan in the kitchen and tightened a screw. The kitchen ceiling fan was fixed in less than 1 minute so therefore I was excited about returning the newly purchased ceiling fan and not having to pay for the labor to install a fan that I did not need. What an honest company I was thinking.... Kevin and Ryan then installed the dining room fan, dimmer and then left. Minutes after the technicians left I tested the fan and realized that the fan was not completely flush with my ceiling therefore causing the light fixtures to rattle. I immediately called the company and Beverly contacted them to return and fix the problem. They returned soon after and fixed the problem. An invoice arrived a few days later for $275.00. The invoice was actually $65.00 more than the quote for two fans being installed. The company had installed one fan and simply tightened a screw on another fixture. The call to resolve what I considered a totally unreasonable invoice was extremely upsetting to me. I was also made to feel that it was my responsibility to pay for the return visit of the technicians to fix a job that was not done correctly in the first place. I was also accused of purposely trying to get electrical work for nothing. My integrity was questioned and I found that statement totally insulting and therefore I decided to write this review.

• J

  Janet Clinton

  1.0

  A person came to the house to give an estimate and to examine the criteria of installing a chandelier. It took a while to get the follow-up of that estimate and then book an appointment. Two electricians removed the chandelier in place and then announced that the wiring was illegal and that they couldn't/wouldn't put it back up, nor could they hang the new chandelier as requested. The whole experience was a total fiasco. We were all extremely frustrated. At one point an electrician and I were standing together and I began to ask him a question and he cut me off with, "Why are you talking while I am thinking?" I called in about his rudeness and was told he wouldn't have said that. Although nothing was accomplished I still had to pay the $350. estimate. Afterward I paid another electrician to repair the chandelier to be installed and to hang it too. For all that I had to pay more than what I paid Sipple.

More reviews (3)