Castilleja's Auto Electric
14th, Brownsville, TX

Castilleja's Auto Electric Reviews

2.3 stars based on 40 reviews

Featured Comments:

• G

  Gerry Paulson

  1.0

  Do not do business with these people ! Three times they had to get my alternator working and failed. Last conversation with them,they said they needed the car to fix. I bought a rebuilt from the parts store and installed. Works fine,so wasn't the car,there mechanic is an insult to the trade.

  ---

  Response from the owner

  (Translated by Google) Indeed your car brings electrical problems which you were told and you refuse, unfortunately we cannot agree our opinions and less in your decision, greetings (Original) Efectivamente su carro trae problemas eléctricos lo cual se le dijo y usted se rehúsa , lamentablemente no podemos coincidir nuestras opiniones y menos en su decisión, saludos

• c

  colton marvel

  1.0

  Took my car here and it come out making noises and in worse condition then when it came in. Took it to another place and they sad that mires were in the wrong location, this causing electrical damage to my battery. Trust the low rating of this place.

  ---

  Response from the owner

  (Translated by Google) Sorry Mr. (Ms,) Colton but ... we have no record of your attendance in our files, sometimes they confuse us with the business of another relative installed on the same side of the street and they think it is us, could you tell me that vehicle was the one you brought to repair? If so, if your receipt must have written guarantees or at least you would have returned to this business to know what was or what piece was loose, this, if true, you should have come here to the business to make the claim and in otherwise we would not have done anything for you, then I agree with the fact that you write here with the complaint, I do not see the need to make a complaint if you have not appeared to make the guarantees, excuse me but you are in error and for For this reason, we follow up on every complaint or congratulation to this business, good morning! (Original) Perdon Mr.(Ms,) Colton pero .. no tenemos ningun registro de su asistencia en nuestros archivos, algunas veces nos confunden con el negocio de otro familiar instalado en el mismo sitio lateral de la calle y creen que somos nosotros, podria decirme que vehiculo fue el que trajo a reparar? de ser asi si su recibo debe de tener las garantias escritas o minimo hubiera regresado a este negocio para saber que fue o que pieza quedo suelta , esto , en caso de ser cierto, usted debio de venir aqui al negocio para hacer el reclamo y en caso contrario no hubieramos hecho nada por usted, entonces le doy la razon el que usted escriba aqui con la queja , no veo la necesidad de poner una queja si usted no se ha presentado para hacer las garantias, disculpe pero esta en un error y por esta razon damos seguimiento a cada queja o a cada felicitacion a este negocio, buen dia!

• R

  Robert Edwards

  1.0

  Only one person speaks eagles. They told me I need a new starter, so I told them OK. When it came in, it was a rebuilt starter. They told me same thing as new. I brought it back 3 time's because it would work one time and break . I told them I wouldn't a new replacement starter. They said that they could not do that. Came back the next day and picked it up. This time the starter would drag, not turn fast. I took it back again. This time they said that this is the last time they would fix it I still had one month left on the 90 day warranty. I told them that I would tell my friends, the news channels and the Chamber. They fixed it one more time and is now working great. You decide what rating thy should get.

  ---

  Response from the owner

  (Translated by Google) I HAVE TO APOLOGIZE BUT THAT TIME I ATTENDED IT AND YOU BRING BURNED THE PARTS WHICH I DID NOT GIVE YOU ANY GUARANTEE SINCE THE MANUFACTURER OF THE PARTS DOES NOT MAKE THE GUARANTEES, YOU MENTIONED SOME NEWS CHANNELS, BUT YOU WERE TOLD THAT FOR AN AMSITAD OF HIS THE ATTENTION WAS GIVEN TO YOU FOR WHICH YOU THANK YOU BUT THAT AGAIN THAT IT BROUGHT ME BAD THEN IT WOULD NEVER BE FIXED ANYTHING TO DO WITH WHAT YOU ARE SAYING- (Original) ME HA DE DISCULPAR PERO ESA VEZ YO LO ATENDI Y TRAIAS QUEMADAS LAS PARTES LO CUAL NO TE DABA GARANTIA ALGUNA PUESTO QUE EL FABRICANTE DE PARTES NO ME HACEN LAS GARANTIAS, ME MENCIONASTE ALGO DE CANALES NOTICIAS, PERO SE TE DIJO QUE POR UNA AMSITAD SUYA SE LE DIO LA ATENCION LA CUAL USTED AGRADECIO PERO QUE OTRA VEZ QUE ME TRAJERA MAL ENTONCES NO SE LE ARREGLARIA NUNCA MAS NADA QUE VER CON LO QUE USTED ESTA DICIENDO-

More reviews (2)