Cheetah Electric
Morton, Moscow, ID

Cheetah Electric Reviews

4.9 stars based on 104 reviews

Featured Comments:

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  Cammelle Carey

  5.0

  Dennis and Garrett were very professional and courteous. They were respectful of my time and circumstances. They provide excellent service and quality work. I feel like the safety of my family was their number one concern. They gave me a number of options, so I could choose what was right for me. Dennis has done an excellent job for us and instilled me with confidence that things were done correctly. I wish I could give him 10 stars!

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  Response from the owner

  Cammelle, you are so kind! Thank you for taking the time to give us a 5-Star review and letting us know about your experience. Dennis and Garrett are amazing technicians, and we are so happy they were able to serve you. We will be sure to pass your message on to them and recognize them in an upcoming company meeting. Thank you again for choosing Cheetah Electric!

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  Brandi Kenette

  5.0

  We appreciate Cheetah's willingness to work with our home warranty company, which takes a bit of jumping through hoops to get repairs approved for reimbursement. Savannah in the office is always helpful with info and following up with the warranty company to set up our repairs. Jeff came through this time to replace one of our baseboard heaters. They came and did an estimate, ordered parts, and the repair was done quickly. He even remembered the conversation we were having the first time he came to the house, which was nice. Great personalized service from Cheetah, they're awesome!

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  Response from the owner

  Brandi, wow! Thank you so much for sharing your great experience with us. You are right; working with home warranty companies can create some unique hoops to jump through, but Savanah makes the process look almost effortless. She is great. Jeff's incredible wealth of knowledge and his ability to really understand customers makes a big difference too. It is truly a blessing to work with Savanah and Jeff. We will be sure to recognize them in an upcoming company meeting.

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  Christy Jacobs

  5.0

  There was a problem with one of my breakers over the weekend. I submitted the webform and received a call first thing Monday morning from Danai. Not only was she professional, she went above and beyond by explaining how the service call would work, what Brent would have in terms of tools/materials, and that I'd get a call 30 minutes before he came over so my schedule was not unnecessarily interrupted. Once Brent arrived, he was also professional and went above and beyond by explaining what he was going to look at and how the process of getting a quote would work. Once he determined what specific work needed to be done, he also conducted a safety check of my whole condo. The quote included the necessary repairs and then optional safety upgrades that could be done, but I had the choice to say no. I will eventually get those upgrades but did not feel pressured to get them on the spot. Once we agreed on what would be done, Brent got right to work and got my breaker box all fixed up. After all the work was done, Brent then walked me through what he had done. The work was excellent, but what really stands out is that you can tell everyone at Cheetah cares about their customers. Would 100% recommend them to all my friends and family.

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  Response from the owner

  Christy, Wow! Your kind review brought tears to our eyes. This is exactly the service experience strive for. To hear that it's exactly what you received and how it made you feel about us really validates the extra strides we take in hiring, training, and coaching so that we can be the top electrical service company in the region. Words cannot express how valuable and validating your feedback is. We sincerely look forward to the next opportunity to serve you.

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