City Electric Supply Rockledge
Hipp, Rockledge, FL

City Electric Supply Rockledge Reviews

4.5 stars based on 26 reviews

Featured Comments:

• C

  Christopher Charleston

  1.0

  I Went by to get some material 4/20/21. I was told The location was closed for curb side pick up only as they recently had a covid case which is completely understandable. Well I went and got in my vehicle and went next door to the landscape company waiting for my guys to call their lists of material in to me and What I witnessed happening next is what appeared to be the manager sending customers (Turning Point Electric) into the warehouse to get material on their own. It seemed to be a complete train wreck. As I watched this play out I decided that it was best for me to go elsewhere since they were supposed to be doing a deep cleaning for covid, yet they are sending customers into the infected areas. (NOT COOL) The manager had the appearance of being very frustrated and not sure what to do as well as the other employee there. Very unorganized and inexperienced.

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  Response from the owner

  Hi, Christopher! Thank you for taking the time to reach out to use on this issue. This is not the kind of feedback we hope for as we take customer experiences very seriously and always wish to exceed your expectations. We would love the opportunity to address this issue with you. At your earliest convenience, please reach out to our management in the area: Joe Petrie at (321)403-9929. Again, we thank you for taking the time to offer feedback and hope we can make this situation right.

• K

  Katrina Pooler

  5.0

  We had an emergency this Friday afternoon and didn't think we would be able to get the materials we needed to have an electrician get the problem fixed. The branch manager, Chris, went above and beyond and he completely saved the day! Not only was able to get all the material we needed in such sort notice, it was for a great price, never made us feel like we were a bother with all we needed on such sort notice and even PERSONALLY DROVE US THE SUPPLIES!! Talk about customer service!! We will certainly use him and his location for any supply needs we have in the future and plan to tell everyone how amazing the experience was! Thank you Chris! You saved the day and showed us there are still some amazing, caring people in this world!

• T

  The Zen Den 2.0

  1.0

  So slow had order totally incorrect and didn't have any connectors and didn't call me to let me know after I told them I really needed them. Also didn't retain the PO I had issued when placing the order so I had to waste even more time tracking that down. A total waste. The counter guy was clueless and couldn't use the system had to make two calls for direction. I will never go to that branch again I will go to CED

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  Response from the owner

  Craig, thank you for taking the time to share your experience with us; we are certainly upset to hear your disappointment. Our district manager in the area would like the opportunity to resolve this with you directly - would you please contact Joe at 321-403-9929 at your earliest convenience?

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