City of Ames Iowa Electric Services
Carroll, Ames, IA

City of Ames Iowa Electric Services Reviews

3.1 stars based on 13 reviews

Featured Comments:

• D

  Dorothy Taylor

  1.0

  Beside Mississippi this the only place they no work with you. Get turned off for little or nothing. I pay the bill on Friday call on Monday to see if I paid enough and still get disconnect. I was fighting cancer told em can't afford to have this at disconnect I will pay everytime put no this why I'm moving. I love Ames but not this company. I'm gonna be moving soon. But as istep in town for a eight dollar bill I just got email. Never no when bill is due anyway.

• R

  Rocket To Mars

  2.0

  They charge $3.50 every time you pay a bill online in this modern age if you're not enrolled in auto-pay, but you have to fill out a paper form to enroll. I can only imagine how much I've paid in processing fees at this point. They also count your bill as late if it's paid on the due by date and then keep your deposit that they make you pay. The actual joke of both paying a late fee and having my deposit kept. I was told my address required a $215 deposit. It's now been more than a year of paying my electric bill on time and I haven't seen my deposit back. It's extortionate

• J

  John Nolan

  2.0

  I would rate then higher, but they consider my neighborhood low priority. So I give them a low rating.

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