Cross Electric
Oak, Fort Worth, TX

Cross Electric Reviews

4.9 stars based on 90 reviews

Featured Comments:

• M

  Michele Kettle

  5.0

  Thank you Cross Electric for getting our house back in working order! They fixed all of the outlets and lights in our bathroom and hallway that were wired wrong from a previous guy working on our house. They also installed a new breaker box panel which was very much needed. Very happy with their service, communication and timely arrival. Will definitely call them any time we need something electrical done. Great job!

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  Response from the owner

  Thank you for the review! We’re happy that we were able to get you fixed up. We look forward to working for you in the future! Cross Electric

• J

  John Messier

  5.0

  I contacted the office to get a quote for some work I need done. The person that answered the phone, Phoebe, was extremely polite and professional. She made an appointment for an appraiser to come to my house the same day. When the appraiser arrived he was very professional, knowledgeable, and able to explain things in terms that I could better understand. The outstanding responsiveness, professionalism, fair price, and customer service exceeded all expectations. I look forward to this team complete the requested work!

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  Response from the owner

  Mr. Messier, Thank you for the 5 star review! We are so glad that Pheobe and Brandon were able to take care of you and exceed your expectations. Thank you for letting us earn your business- we look forward to coming back out! Jen Cross

• H

  Heriberto Gonzalez

  5.0

  Great team of professionals, from the receptionist, the appraiser (Brandon) to the installer (Chris). On December 22, Brandon arrived at my house to provide me with an estimate, for the installation of 2 outdoor outlet, for portable generators hook up. Plus gave me good sound advice on generators and cable and provided me with an estimate. He ordered all items needed for the task and mentioned that it could receive the items order by early next year, due to possible back log. Received a call yesterday (Dec 29, 2021) at 9:00 am, all parts received and ready to install. Chris arrived at my house shortly afterward, ready. It took him about less than 5 hours, and all done. He installed both outlets, assembled both generators and serviced them. Then took the time to give me a detailed run down on how to operate, of which he did a complete functional check. By shutting down power to my house and operating on full generator power. Everything worked as advertise. Plus answered every question in detailed, every professional. This is by far the best customer service I have received in a while. Without any reservation, HIGLY RECOMMEND THIS COMPANY TO ALL.

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  Response from the owner

  Mr. Gonzalez, You just made my day! Thanks so much for taking the time to give us this great review! I appreciate the opportunity to work with you and it was a pleasure talking with you. I hope you and your family have a great New Years. -Brandon Cross

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