D R Electric Appliance Sales & Services
River, Howell, MI

D R Electric Appliance Sales & Services Reviews

3 stars based on 23 reviews

Featured Comments:

• e

  email from

  1.0

  D & R used to be the place to go but now they are a no call back, no show , no call back place. I guess that is the new American business model. Extremely disappointed.

• G

  Gwen Marion

  5.0

  When our washer quit working, they sent someone out right away. Their representative was incredibly polite, informative, and helpful. Unfortunately, our washer would cost too much too repair. The representative explained everything to me clearly, so it was easy to look things up online and see that his assessment was correct. He suggested a washer for us that was available at the store. When we arrived at the store, we were promptly greeted and welcomed. We were able to purchase the washer and have it delivered the next morning. The men who delivered the washer were prompt and so very helpful. We had to move some things to get the old washer out and the new one in, and they even helped with that. I can't think of one thing they could have done better in the whole process. I can't say enough about how well we were treated every step of the way. We love our new washer, and we'll be returning to D.R. Electric with any and all future appliance needs.

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  Response from the owner

  Thanks for the kind review! We appreciate your business and will always be there for you in the future for all of your appliance or electrical needs!!

• J

  Josh Ward

  5.0

  It's really nice when you can shop local and get great service. Kurt and his guys have been awesome. The fact they carry Speed Queen, which is the greatest brand, and Kurt gives you that personal touch is huge. After having a mixup on my end with the dryer I bought he took care of everything and didn't call me for payment until days later. Totally old school, hand shake kind of stuff.

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