Dean's Heating & Air Conditioning Inc
California, Camden, AR
- +1 870-836-7785
- 1300 California Ave SW, Camden, AR 71701
Dean's Heating & Air Conditioning Inc Reviews
4.3 stars based on 16 reviews
The technician was professional and polite. His service was outstanding.
I am writing this review for anyone who opts to use Dean's Heating and Air to be aware of my issue. I purchased an Central Heating and AC unit with installation from Deans.Four years later i have discovered that the installation was not done to code. After removing my old unit and reinstalling the new unit, Dean's opted to not use my existing condensate drain and rather connect to a nearby sewer line. As a result this led to occasional sewer gas blowing throughout my home. Also there were large gaps left around the evaporator coil that should have been sealed. I had assumed that the job was done right and there wasn't a need to have someone come behind and check their work. Upon informing Dean's of their err, i was informed that the installation was too far in the past for them to correct this without additional charges. I do not feel i should have to pay additional cost for something that should have been done right in the first place regardless of the time frame. They did not ask if they could tap in to my sewer line, so I now have an additional cost of closing it back up as well. As for the unit itself i have no problems, but i could not recommend an installation from this company.
I called at 3:43, didn't expect them to come out this late. At 5:45 I received a phone call that they were on their way. Now you can't beat that kind of service! I highly recommend Dean's Heating and Air!
Response from the owner
Thank you so much!
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