Denton Electric Inc.
Mesa, Denton, TX

Denton Electric Inc. Reviews

3.3 stars based on 18 reviews

Featured Comments:

• S

  Stacy Eckert Bonneau

  2.0

  Time spent on repairs seems inflated. Techs did not seem well trained as they did not check the breaker until well into the diagnosis. This led to an $800 bill for 2 outlet replacements. When issues were brought to management, it took them 4 months to reply and were accusatory and hard to reach. If you do use Denton Electric, be sure to write down when exactly they arrive and leave. 2 stars since the outlets were replaced and are working.

• L

  Lionel Jenschke

  5.0

  A utility company that works with you at every turn! Great staff. Very friendly and accommodating.

• A

  Ashley Hanisko

  1.0

  I used this company a while back, and have been extremely frustrated with how they have handled things since their visit. We had an outlet installed in our bathroom (there weren't any outlets in the only full bath in my house), and I also wanted to see if they could take a look at another outlet in the house that wasn't working. They had two guys crawling around in the attic for about an hour and eventually said they couldn't figure out why the outlet wasn't working. Meanwhile, there were two other guys working on installing the new outlet in the bathroom. When they were done, the new outlet was installed directly below the light switch, and since there was only a tiny space between the light switch panel and the tile on the wall, they roughly trimmed the new outlet panel so it would fit. It looks ridiculous and tacky. I am also not sure why they needed 2 people to do this (I am not even sure two people would even fit in that bathroom). A couple of weeks after they left, the outlet stopped working completely, and when they came back out to see why, it had started working again and they insinuated that I should have a man come over and look at it before calling them back out. All-in-all they charged me for 4 people working 3 hours each (that's 12 hours worth of work to have one crappy outlet installation). The outlet has since given out completely and once again we do not have an outlet in that bathroom. I have refused to pay the bill, and they have since sent it to collections. So, I am in collections, have a broken, ridiculous-looking outlet, and they want me to pay them close to $300 for that. I really think their business was slow and they thought they could recoup some funds from a single woman. They have not been understanding and won't work with me to come fix it and lower my bill. I don't understand why they needed so many people to come out and essentially not do anything but I will also not be calling them again. Hire them at your own risk.

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