Dependable Heating & Air Conditioning
4th, Macclenny, FL

Dependable Heating & Air Conditioning Reviews

4.6 stars based on 22 reviews

Featured Comments:

• D

  Debi Hurlbert

  5.0

  The a/c drain was plugged and I called Dependable to solve the problem. I called around 8am and they were on the job and had it fixed within an hour from my call. Wyatt was professional and courteous. You can’t beat that! Great customer service!!

• W

  Wendy Swords

  5.0

  We had water coming into the house from our ac unit. I called dependable and they had a technician at my house within an hour. Our problem was fixed within an hour and they didn't charge as much as I expected. I highly recommend them.

• M

  My Po

  1.0

  This company came out and worked on our ac a few weeks ago, it was a disaster. They cut wires, crimped lines and finally cleaned the coil. They did not bother to clean anything else, we had to do that or leave it dirty! The service guy plugged the unit in too early and had it running backwards before realizing it, a second service man caught it and unplugged it. The unit stopped cooling today! It is 90 degrees inside and my 72 year old mother lives with us and can not handle the heat! I called and was told it would be $120 service fee since it was after hours and I tried to explain the issue and was told, " if you would have called when it happened we would have taken care of it." I told her it just stopped working and attempted to tell her about issues and the services provided when they came out the first time that we believe lead to it stopping yet again but I couldn't get a word in, I told her if I had to pay for something that we feel was their fault we would call someone else. Now we may have to have a whole new unit! I would not send anyone to this company! Apparently they do not back their work!!

More reviews (2)