Dominion Service Company
Bridge, Richmond, VA

Dominion Service Company Reviews

3.9 stars based on 33 reviews

Featured Comments:

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  Shelby Brown

  1.0

  Spoke to the owner Chase Tunnel on two different occasions last being Friday February 25th at which time he told me his design engineer would follow up with me as early as that afternoon to schedule an appointment. I never heard from anyone at Dominion and followed up on Tuesday March 1st for an update. It's now March 8th and I have yet to hear from them . A simple phone call stating you're not willing or capable of helping the customer would suffice. This is very unprofessional especially coming from the owner of a company that's advertised as "service based" . It doesn't settle well with the person who referred them either.

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  Phyo Aung

  1.0

  They quoted $900+ to refill refrigerant on a small fridge. I thought it was outrageous. So, I called another company - Richmond refrigeration and they repaired it for $300. Dominion sent us a bill for $285 for diagnosis. They listed 2 hours labor. Their technician was at our location for 1 hour max. Out of which he was outside on the phone chatting about who knows what for a good half hour.

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  Arif Hussain

  4.0

  Dominion has been a good company to work with. I have used them multiple times in the past 10 years out of which I have had 2 years service contracts. The service contracts paid for itself with two free system tunes and a couple of service calls I had to make while on plan. I did have one issue with the pricing of a coil and refrigerant replacement but it was worked out quickly by the service technician. Dominion has trust worthy service techs.

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