Electric Heroes
Smith, Concord, CA

Electric Heroes Reviews

4.7 stars based on 54 reviews

Featured Comments:

• A

  Arun Chandrashekharapuram

  2.0

  I hired Electric Heroes (EH) to put up two GFCI outlets, one in each of my two toilets, so that we can use a toilet bidet seat. I had sent out a request on Yelp, and many companies with good reviews felt that a heating bidet would require a dedicated line and so they would not install one in a condo. Electric heroes and only one or two others responded. Only EH gave me a free virtual estimate of $760 for the job, $380 for each toilet. The estimate did not include the patch up job that would be required; I could hire a handyman myself to do that later. Little did I know that it would be a real horror! (See attached photos) I finally hired EH. They did come on the scheduled day, took about half an hour to tell me what they would do, and also verified using a meter that the bidet would not require a dedicated line. Anyway, he said that he would require to make about 8 holes in one toilet and 6 in the other and that there is no other way to do this job. Well, he was a real nice guy and I agreed. After he was done, we were rather shocked to see the large number of gaping holes. Well, since this is the only way it can be done, I paid them and then hired a handyman again through Yelp to help close the holes. He arrived and told me (he does electrician jobs too) that EH had really made a mess and spoiled the wall. They had drilled a hole at every slat point so that they could in turn drill a hole through that slat to pass a wire. He said that he had drill bits up to six feet long so that with just three and two holes (respectively), he could have finished a job. He also showed me a video where he created only five holes to pass a wire from one end of a living room to another via a roof. He also said that for $760, he would have even patched the holes and painted the wall, not just done the electric work. Anyway. I had to pay $540 to do the patch work and painting. So the total cost of the job came to $1300, $650 per outlet!

• M

  Matty V

  5.0

  I hired Electric Heroes for a project for our building after sourcing several quotes. They were by far the simplest to deal with while delivering the easiest and most fair quote. Their estimator was great to deal with. The electrician that came, Jesus, was great to deal with and did a fantastic job which was quicker than estimated, ending our project under budget. I can confidently say that I would recommend this company to anyone looking for an electrician. I will be hiring them again for sure.

• b

  brian lum

  4.0

  They are great to work with, and the quality of the work is good. My only complaint is that it is very very difficult to get a hold of them by phone especially if you want to change plans or have complex questions. Often I’d try calling with no response, then I’d have to resort to sending emails, then might not hear back, then sending Yelp messages. The receptionist is very nice and courteous, but seems like they are juggling many tasks. Would highly recommend for simple projects, and if complex with lots of moving parts I’d tamper my expectations and expect that the communication may be slow. Otherwise since we were in no hurry it didn’t bother us much and the work was great quality.

More reviews (2)