Ellison Electric Supply-formerly Galaxy Lighting (appointment only)
Division, Fond Du Lac, WI

Ellison Electric Supply-formerly Galaxy Lighting (appointment only) Reviews

4.6 stars based on 8 reviews

Featured Comments:

• J

  Jo Ann Guell

  5.0

  Very helpful, understanding and reliable staff. Willing to make a wrong choice...right whether an exchange or a return. Galaxy Lighting was highly recommended back in 76 when we built our home and have continued to turn to them for my remodeling needs to this day.

• M

  M E

  2.0

  I ordered some lights and a couple were the incorrect finish. The man on phone when when I called was short and gruff with me. A Lady calls and tells me to bring in lights to show them how they aren't correct. I come in. She gets up from her desk, gives me a glare, walks in another room and grabs lights. No one says hello or how are you. Not greeted with a smile. They open lights I return and clearly see they're wrong before I get my first apology. Their assumption was I was wrong about them being shiney and not brushed. What happened to the customer is always right? Or even let's assume customer is right until we can prove otherwise. Not be all rude and short with me. It wasn't my fault manufacturer made them wrong. But I did had to drive an hour to return these lights and got one simple oh sorry. Customer service is tested how you react to when things don't go as planned. Doubtful I will return

• W

  Wendy Hayes

  5.0

  Melanie was great to work with and gave us lots of options with our lighting fixtures

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