Express Home Services
Orchard, Bountiful, UT

Express Home Services Reviews

4.6 stars based on 343 reviews

Featured Comments:

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  Steven Pham

  5.0

  Brennan was great! He came and replaced our meter and breaker panel for a reasonable price; Great quality work and communication skills! Some setbacks, however he worked until we had power. Great same day service and would use them again in the future!

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  Response from the owner

  We appreciate this feedback and the thoroughness of this review so much! Thank you for taking the time to do it and allowing us the opportunity to earn your business!

• S

  Shawn Stringham

  5.0

  Greg was great with information about the different choices and didn’t try to sell us something we didn’t need or want. He was very knowledgeable. KC spent all day getting the furnace in and the old one out. It was a big job and he even missed a family gathering because he wanted us to be nice and warm that night. It’s only been one day but the people we dealt with were knowledgeable and great workers. And we are nice and warm!😊

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  Response from the owner

  Incredible! Thanks Shawn for this amazing feedback!

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  Janna Hartle

  1.0

  Showed up 3 hours later than I was told. I was also told would have and wear a mask when I made the appointment. No mask, and quite upset when I asked him to wear one in my house..I had to give him one, and show him how to use this simple surgical mask. Obviously hasn't worn many. I had to repeatedly state the problem and the solutions I had tried. He appeared to be inexperienced with my fireplace insert. Asked the model number, then said he would be back...20 minutes later..I really think he went to watch a YouTube video about it. After 10 years of seeing how Alpine technicians care for this fireplace, it was scary to watch him jab around and do things so differently. "Ma'am, if you knew how to fix this, I wouldn't be here." So, he offered to just leave, and I was happy about that. I would rather wait 2 months for someone who seems to know what they are doing. Still had to pay 129$. Very upsetting. Addendum: Received a call with an apology stating they would refund my $129 service fee. It has been a month now and I have called to inquire. Still no refund!

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  Response from the owner

  Janna, Thank you for this feedback. We will be in touch with you first thing tomorrow to remedy this for you. Jeremy Anderson Owner 702-324-6392 cell

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