FAITH ELECTRIC, INC.
Coltrane, Edmond, OK

FAITH ELECTRIC, INC. Reviews

4.5 stars based on 123 reviews

Featured Comments:

• M

  Michael Brush

  3.0

  Had a generator installed by this company. Everything initially was perfect. The crew that installed the generator did an excellent job. After they left things went down hill! I had to repair a whole in my garage from the new electrical box, that was not covered in the initial sales call. Then I had to manage the inspectors to check the work and the gas company to complete the process. I was told the owner was going to call me concerning an add for a free serge protecter that I had just paid $350.00 for! He never called ……. Several times I called with questions and left a message, and never received a call back! This company took my money and completely disappeared from sight. Your process is broken, and so is my confidence in your company.

• D

  Doug Eckert

  1.0

  Faith did a good job installing a generator. After that, I endured several years of frustration with them servicing my generator. I would call and leave messages and go weeks before getting a call back. Technicians were difficult to get scheduled. It was a hassle. I found someone else to service the unit and was happy with them. During the recent ice storm my regular service provider wasn't able to help. When I called Faith, a man answered the phone and began telling me that the problem presenting itself was all my fault, that I should call the other people back. I stopped him and said bluntly "do you want to come out and work on this generator or not?" That was met with him arguing with me and being rude. I'm done with Faith. Their customer service skills are ridiculously poor and I will never put myself through the frustration of having to call and beg for someone to come out to my house again.

• J

  James

  5.0

  Reliable and gets the job done to satisfaction. Respectful of property.

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