Fayette Heating & Air Conditioning Lexington KY
Todds, Lexington, KY

Fayette Heating & Air Conditioning Lexington KY Reviews

4.9 stars based on 887 reviews

Featured Comments:

• K

  Kevin Cantrell

  1.0

  Fayette Heating & Air are crooks for anyone interested in hvac needs. DO NOT USE their “services. They are like those mechanic shops you’ve seen reports of that bring you in for an oil change before you know it you are out thousands for things your car didn’t need. Joined their maintenance program where they “check” your system. Mine was running great but they said I needed an air scrubber and a couple other items because it wasn’t running at full capacity. $1700 later I did it reluctantly (wish I hadn’t now). Week later my upstairs unit just stops. Have them come check and originally the tech said it was probably some thing the tech who installed it did. He had to come back the next day because he didn’t have the parts. All the sudden he comes back with a spotter employee and says they need to charge me $500 dollars fo fix because there is no evidence they caused this 🤯. So I will have another company come out and fix the issue you caused, cancel the program that caused my air conditioner to go out, and make sure this area knows what crooks your company is.

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  Response from the owner

  Hi Kevin, We are sorry that you are disappointed but appreciate your feedback. We are committed to our customer’s satisfaction and we’d like to take a closer look at this for you. A member of our team should be reaching out shortly.

• j

  jpmolpus

  5.0

  The salesman, Chris, came out right away, confirmed an earlier diagnosis from a different company, explained the process, and scheduled the service. The installation team consisting of Wayne and Tyler were prompt, professional, and knowledgeable. Three hours later, and we had a new heat pump, compressor, and wifi thermostat. I would recommend Fayette Heating &Air.

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  Response from the owner

  Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that you were satisfied with our teams work and we look forward to helping you in the future if you have any other issues!

• A

  Andrew Milward

  5.0

  I couldn't have been more happy with my experience. John Marc Jourdan was the plumber who fixed my garbage disposal. He had an apprentice working with him as well, who was very nice. John Marc was awesome. He is very friendly and supremely knowledgeable about his craft. He really cares and wants to provide top-notch service for his customers, which he absolutely did for me. I highly recommend!

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  Response from the owner

  We appreciate your positive feedback about your experience. We take pride in serving our customers!

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