Florida Power & Light Co
5th, Naples, FL

Florida Power & Light Co Reviews

2 stars based on 53 reviews

Featured Comments:

• B

  Brett Moon

  5.0

  FPL is a GOOD company. However DOLORES is an AMAZINGLY AWESOME EMPLOYEE and PERSON. My wife and I are both senior citizens who found ourselves with no power on a Saturday and worst of all it was 12:03. We spoke with countless other individuals who just would not meet our request and turn our power back on it was 86 degrees and miserable in our condo. We asked to talk to one more supervisor if we could and on a wing and a prayer we were connected to Dolores and boy was she ever an saving angel to us. The minute I heard Delores voiceI I knew everything was going to be okay..Dolores is a wonderful individual who took the time to understand our problem, evaluate what needed to happen and to execute on a plan. She deserves a promotion.

• K

  Kolbe Powers

  1.0

  Absolutely abysmal! My power goes out all the time when the weather isn't even bad at all! Get your act together FPL!

• D

  DK

  1.0

  Every time my power goes out, which is fairly often, it takes hours and hours to get it fixed. When a branch falls on the power line it takes 6 or 7 hours to fix does that seem right? Every time the wind blows a bit or it rains hard my power goes out. It's not as if I can change electric company's either. So they can just do as they please and there's nothing I can do about it. It is now 4 days later and my power is out again. Wonder how many hours it will be out this time? From a 5 min storms. This is getting ridiculous. Fpl needs to get there act together. This is just horrible customer service.

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