Floyd Electrical Services
Texas, Austin, TX

Floyd Electrical Services Reviews

4.6 stars based on 28 reviews

Featured Comments:

• L

  Luis Rinaldi

  5.0

  We just had the employees of Floyd Electrical Services rewire our home. We are extremely satisfied with the work they did. They arrived on time, were efficient, professional, and courteous. We very highly recommend this company!

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  Phil Swain

  2.0

  I want to start this review by saying Floyds may be a great electrical service that could provide excellent value, unfortunately we were never able to find out due to scheduling issues. The company provided a great quote over the phone for the work we wanted done. We were excited about them doing the work but wanted a firm quote before scheduling service. So we waited ten days for an appointment to provide the firm quote only to have nobody show up. We called and were apologized to and supposedly rescheduled for the next day, again nobody showed up. This time we were told it would be a week before service could be scheduled again. I understand that construction and the services market have been busy in Austin so we figured we would try. Well a week passed and again no electrician. At this point we were apologized to profusely and promised a text containing a manager's number who would rectify the issue. All the while I never complained much and was quite friendly to the schedulers. Well no text ever came and upon calling back to find out if someone was going to come this week we were scheduled for their sister company (Thomas Electric) who later called and cancelled. That was about all of the nonsense I can take so we moved on. I will say their over the phone prices sounded good (over the phone quote was about 1/2 to 1/3rd of others we spoke to), but as it seems impossible to have any follow through I would approach this company with caution. Side not I was able to schedule quotes with other electrical companies for the next day with one call (the ease of scheduling was what prompted this review).

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  Kimberly Roberts

  5.0

  The tech was very prompt, on time and had all the materials on had to perform the fix the day off. He went out of his way to even help us locate other circuits and created a label. He gave an appropriate discount for the refurbished part and was upfront about it. Highly recommended, 5 stars all the way.

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