Fort Loudoun Electric Cooperative
Port, Vonore, TN

Fort Loudoun Electric Cooperative Reviews

2.2 stars based on 54 reviews

Featured Comments:

• R

  Randy

  2.0

  Our power goes out around 8-10 times a year. That is not counting the little 5 second blips of power lose we get that resets literally everything in the house. Just got power back on after 15 hours of no power…an 18-wheeler took out a power pole and they couldn’t repair it until the truck was removed. I understand that isn’t their fault, but there was absolutely no communication from anyone about what was going on and when we might get power. Their Facebook page didn’t even mention it and I could find no other social media or website updates regarding the problem. 740+ homes had no power for 15 hours and nobody had a freaking clue as to why or when it may be back on. A lot of people work from home nowadays and need to have any idea of how to plan for things like this…regarding when power might be back on

• C

  ChristiAnn Baehr

  1.0

  After over a year of having service with Fort Loudoun Electric Cooperative, the usage has dramatically increased. In an attempt to figure out daily usage and handle energy drains, I have called a few times to inquire what certain days’ usages were. Each time I’ve called, I’m met with immediate defensiveness. I’ve had employees tell me what they set their home thermostats to and claim that our’s was set too high. Every home is different and we are well aware our energy efficiency is not as good as other homes and gladly pay for the difference. This is something we are working on. I do not appreciate the interrupting from the employees nor the “covering of tracks” they tend to spout when simply inquiring. When you setup service in their service areas, I highly recommend that you get a cellphone based app electric meter that connects into your system to ensure that the readings are correct. For days that we were not even home and 3 total energy sources were running- taking into consideration the temperature fluctuations- there is something amiss. Do not rely upon getting answers from this company, they do not have your best interest at heart. I’ve never felt so disrespected by a company when I’ve asked for information to help us lower our usage.

• L

  Luke

  1.0

  I dont know why but for some reason Fort Loudon Electric Cooperative can't seem to keep the lights on. Our power has gone off twice in 3 days. The first time was over 2 hours. The 2nd time the power actually came on then back off very quickly at least 6 or 7 times before it finally shut off for good. Man that's really good for all the electronics! In fact the power is off as i type this so who knows how long this time will last. I swear it's like i live in California with all the blackouts fort loudon puts us through. I guess im going to have to invest in some solar and battery back up because i sure can't rely on fort loudon electric coop to keep the power flowing. Don't even get me started on their customer service or lack thereof. Let's just say it leaves a lot to be desired?

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