Garrett Honda Motorsports
Main, Nephi, UT

Garrett Honda Motorsports Reviews

4.5 stars based on 61 reviews

Featured Comments:

• J

  Joseph Bentz

  1.0

  Bought a brand new Honda from them. Was assured many times that they would register it for me and that the tags would come in the mail. Called them when they sent off road stickers instead of an on road plate. Was told they made a mistake and would fix it. Called them back 2 months later when they hadn't come in, was told they would fix it immediately. That was several months ago now and nothing... Jeff, or whatever the owners name was, talked forever about how great their customer service was there, but turns out that isn't the case.

• M

  Michael Collings

  5.0

  We had a great experience with Garrett Motor Sports. We went with Garrett Motor Sports even though we live 45 minutes north of them because of all the places we called they were the only ones that were kind over the phone. The motorcycle arrived the day before a holiday weekend (July 24th) and the OWNER stayed at the shop late putting together our bike. He met us in the morning of the holiday even though they were normally closed. The bike has been an awesome purchase over the last couple months and now we are buying another one from Garret Motor Sports!

• A

  Andrew Riding

  1.0

  I dropped my bike off in April of this year and they had it for upwards of 4 months and no work was getting done on it. Every time I called they would be waiting for a new part in the mail that they never ordered at the beginning of service (you would assume the gaskets would be ordered before the split the case, but what would I know?) there were times I would get no answer over the phone and would have to go into the shop to get any answers and it would be the same runaround of them waiting on parts they didn’t order at the beginning of service. I kept being told it would be started and when I would call weeks later to check up on the progress, I’m told they haven’t even touched it. And to top it all off, I had to go through the whole machine and tighten bolts that were left loose. (Header bolts, shift lever bolts, skid plate bolts, case saver bolts, all left only hand tight. And my return spring for the brake lever never got put back on.) I would assume when my bill is almost two grand that I at least wouldn’t have to tighten bolts and buy a new return spring after I get it back. I also now have family in the same situation with the same shop. Hands down will never take a machine there again.

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