Genesis Electrical Service Crown Point
Randolph, Crown Point, IN

Genesis Electrical Service Crown Point Reviews

4.8 stars based on 90 reviews

Featured Comments:

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  Beth Hall

  5.0

  We just had our first experience with Genesis and would highly recommend. With the Sub zero February temperatures, we had condensation form inside on the main feed, which caused water to drip on the panel and create issues with our top breaker / electricity in one room. I had to call early on a Sunday morning as my husband was working a 14 hour shift. Mike was awesome on the phone. He took his time to talk me through the steps to see if we needed a Sunday call out, or if we could safely wait until regular business hours on Monday to avoid the Sunday surcharge. We decided it could wait until Monday, but he assured me I could contact him later in the day if things changed. He explained to me what to watch for. We scheduled a repair for first thing Monday morning. Mark came for the repair. He was very polite and incredibly thorough. He explained what was happening, what the repair process would entail, how long it would take, and how much it would cost. We received excellent customer service and quality work at a fair price and in a great timeframe. It was reassuring to know I could handle this by myself as my husband was unavailable. I appreciate their patience and thoroughness. I would definitely recommend and will use in the future.

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  Response from the owner

  Thank you so much for your great review! We are glad that we were able to help!

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  Ken

  5.0

  Great service. They were onetime and kept me advised when they would be there. They did a very professional job and the bill was LESS then the estimate. I would use them for any electrical services I need.

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  Kathie Gable

  5.0

  Very polite, and knowledgeable about their work. They did a very good job and the cost was fair. I would definitely call them again for any electrical work that I need taken care of.

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