Genz-Ryan Heating, Cooling, Plumbing, & Electrical
13, Burnsville, MN

Genz-Ryan Heating, Cooling, Plumbing, & Electrical Reviews

4.7 stars based on 3807 reviews

Featured Comments:

• K

  Kylee Clipson

  5.0

  I recently bought my first house in June and in September I had a light fixture go out, after calling around and having other companies no show for appointments I called Genz Ryan, not only was the appointment process thorough but also made me feel educated on what was going to be accomplished at the time of my appointment. Andrew from Genz. Ryan came out to the house and before starting made sure we were both on the same page as far as what work would be done on the day and what diagnoses looks like. He walked through the house and completed the inspection and diagnoses then sat down with me and explained the findings and what options I could pick from. Answered all of my questions without hesitation and didn’t offer his opinion until asked (which I appreciated Aton!) I was able to get financing through GreenSky and have them come back out the following week to perform all the service upgrades. Both Andrew, Sean and one other gentlemen came out to perform all the work we’re able to get it done in one day and we’re very flexible with my schedule as well! They replaced my panel, fire alarms, cable pole, meters and installed multiple GFI outlets, along with the repairs for what use to be a ceiling fan and now is 4 dimming can lights which I absolutely love! I will be using them in future for electrical and after finding out they do plumbing services I will be going back without hesitation! Thank you to both Andrew and Sean for giving a great easy experience!

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  Response from the owner

  Kylee...Thank you so much for the wonderfully thorough feedback about Andrew and Sean's many electrical services in your home, and how you are completely satisfied you are! We appreciate the feedback and look forward to helping you with future electrical or plumbing needs. We also do heating and cooling ;-) #WeLoveOurCustomers

• J

  Jennifer Souchtchenko

  5.0

  Matt M. exceeded my expectations today! I was able to get a same day appointment for a sump pump issue. The entire process was wonderful. I had consistent, timely communication from the scheduling representative via text, email, and phone. Prior to his arrival, I received a safety text that included his name and photograph. Matt was professional, informative, helpful, kind, and tidy. He not only fixed my issue today, but he helped get me set up with a year round maintenance program too. Today’s service was a 10/10 from start to finish!

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  Response from the owner

  Jennifer...We are happy to hear how pleased you are with Matt's services with your Sump Pump, his efficiency, and professional demeanor, thank you! We also love the feedback on our processes, and how much you appreciated them. #WeLoveOurCustomers

• P

  Paul Kopecky

  5.0

  Replaced failed conventional gas water heater with new one. Next day service. Moved unit to a different location, with disaster pan and expansion tank. Lots of copper water pipe work, duct work, and some gas line work. Expensive, but worth it. Dan did a really clean job. It ended up looking much better than I had anticipated.

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  Response from the owner

  Paul...Great to hear how pleased you are with the end result in your new water heater system & Dan's work on it, thanks so much for the feedback! #WeLoveOurCustomers

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