Glades Electric Cooperative
FL-70, Lake Placid, FL

Glades Electric Cooperative Reviews

2 stars based on 22 reviews

Featured Comments:

• M

  Mario S

  5.0

  I see the poor reviews and I can understand. But I have to say Anna was an absolute superstar! Outstanding customer service skills was able to listen and take care of our issue. Not try to pass the buck.

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  Response from the owner

  Thank you for taking the time to share about your experience with Ana! We do agree that she is a superstar and is a great example of how we strive to provide exceptional service to our members.

• A

  Alesia Cheshire

  1.0

  For many years, Glades Electric has caused lots of problems with my appliances due to the low and high power surges. A few months ago, I had 3 major appliances go out all at the same time. This was around June, we had a lot of lightning and then my overhead range hood went out, our pool pump and air conditioner went out, all within a few days of one another. Of course, they denied that it had anything to do with them or their surge protecting product that was removed from my meter and never replaced. It's been like this for over 34 years, I have no idea why I thought it would change. Their electric service sucks out there where I live. Power goes out all the time, you call to complain and they try to make you feel bad because of course you are the only one calling to complain about it. Well, everyone else is tired of calling so they don't call. Terrible service, terrible company, they don't care about anything but putting money in their pockets.

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  Response from the owner

  Ms. Cheshire, we are sorry for your disappointing experience. We will be contacting you regarding your surge protection coverage and outage experiences as our records do indicate something different than what you've expressed and we do want to provide you with exceptional service.

• A

  Ally Costello

  1.0

  God forbid you’re three days past due because the bill was due on Saturday and your debit card was skimmed and had to be cancelled and couldn’t be replaced immediately. I even have a letter from the bank stating why our payment was late. These people are a joke. They say they can’t retract a late fee because within the last year we were a few days late making a payment when laid off from COVID. They talk about how they are “for the people”. Right. 🙄

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