GNH electric
Chester, Jacksonville, FL

GNH electric Reviews

4.5 stars based on 51 reviews

Featured Comments:

• G

  G Rick Perry, Jr

  5.0

  I'm a contractor and I reached out to GNH to see if they could hook me up with a generator for a new house we're building for a client. The girl who booked my appointment (Jill) was friendly and helpful. The electrician (Doug) walked the job with me and my client. He was very professional and knowledgeable. Not only was he able to help us with size recommendations, but based on his knowledge of local codes, he suggested the best placement as well. My client was impressed and so was I. Also, the prices are very competitive and we intend to move forward with GNH.

• A

  Andrew McIntosh

  2.0

  I called GNH to swap out an old ceiling fan with a new one. All the wiring was in place. I asked for a quote over the phone and they said for some reason they couldn't give me one. My usual electrician was booked up for a few weeks and GNH was available the next day. They said it was a $50 service fee to come check it out which would be applied to any work done. Although I thought it was strange they couldn't even give me a ballpark estimate on the fan replacement, I needed it done quickly so I had them come out. The electricians were nice and showed up on time. But as soon as one of them looked at the fan he said "did they give you a price over the phone?" I told them they said they couldn't do that...then I had a bad feeling. He immediately looked at it and said $200. I thought that's a little high but I need it done, plus it's really just $150 because the service fee would be applied to the final price. They finished up in about 30 minutes and the fan works fine. They didn't show me an invoice, just took the card and ran it. I said "So that's 200 minus the 50 dollar service fee?" He said yes and ran the card and I signed. Later that day I looked at the receipt they emailed me and it was $200. I emailed them saying it must have been a mistake, and they said no...it was $250 minus the $50 service charge. I told them that's not what I was told. They basically said, well too bad you approved it. I told them I was told I was paying $150 and they just RAN MY CARD WITHOUT SHOWING ME AN INVOICE at all, no matter what they say or how they may respond to this. Then they stopped emailing me back. So BE CAREFUL and demand a quote over the phone...if they won't give you one...find someone else.

  ---

  Response from the owner

  Mr. McIntosh, the electricians got your approval for the payment, you signed the work order showing the price and it was emailed to you while our electricians were still at your property. Our service call fee of $49 is waived with any work being done. You weren’t charged for the $49 fee, so no reason to take it off your bill. You were only charged for the work we did. We did not do anything wrong or dishonest at any step of the way.

• N

  Natalia M

  5.0

  Last year I tried to approach some electrical companies to get help but there were some conditions like representative would come first to see a problem and estimate which was not for free.Finally I hit a good company which is GNH electric. They send electrician Doug who promptly fixed a problem and the charge was decent. This year I needed an electrical panel to be replaced and I called this company again and asked for Doug to do job. So, he did it wonderfully! It took him about eight hours and some time to install the panel and check every braker to work properly. I will absolutely call the GNH should any problem arises and I highly recommend electrician Doug to do the job if someone needs quality performance and reliable expert as he is.

  ---

  Response from the owner

  Thank you for taking the time to review our company and for the great review!

More reviews (7)