Great Lakes Power Generation
Bridge, Elk Rapids, MI

Great Lakes Power Generation Reviews

5 stars based on 174 reviews

Featured Comments:

• K

  Keith Frank

  5.0

  I cannot speak highly enough of Kaid and the installers at Great Lakes Power Generation. My very positive experience began when I first called them on a Friday afternoon. I was contacted by Kaid later that evening and scheduled an appointment for the following Tuesday. I had contacted other generator providers in the area and did not receive any callbacks! Kaid arrived at my home promptly and as we discussed my needs it was clear to me that he was knowledgeable and informed with regards to Generac's products and installation procedures. He gave me a quote in short order and I was pleased to see that it was honest and reasonable estimate(I had done my research over the last few years). He told me that they could have my generator in hand and installed in approximately 8 to 12 weeks (other suppliers I talked to said I would be lucky to see a generator any earlier than 6 months). As promised, in 10 weeks my generator arrived and was installed without a hitch and to all my requested specifications. The installers were polite, efficient and worked late to make sure that is was done to my satisfaction and was in good working order before leaving. I had worked with other generator installers in our area before calling GLPG and I would not recommend any of them when you can simply call Kaid and company and have a five star experience from start to finish. Before leaving, the installers reassured me that they were there for us should we need them if we ever encountered any issues during a power outage... any day, any time, regardless of the weather conditions... I have no doubt that they will be. EDIT: On 12/16/2021 we lost power for nearly two full days. Our Generator kicked on with in 15 seconds of the outage and ran for the entire time providing us with full uninterrupted power while our neighbors had to procure hotel rooms for two days! Thank you GLPG for your work and your dedication to your customers!!!

• K

  Kenneth Hinton

  5.0

  Took a long long time to get the generator but finally it came. (Generators have been back ordered for more than a couple years) They did a nice job installing and a year later we had our first service. All is going well. This company is good to work with. I highly recommend them.

• G

  Greg Bayley

  5.0

  We recently went 72 hours without power in December after I had major surgery in a hospital 200 miles away. It was one of the only events that I can reflect upon with a sense of confidence and trust. I could not have sustained the strain of the event if I had to worry about the readiness of a worthy and ready power generation system. Thanks for lightening the the load. Greg Bayley, Design and Reliability Engineer for over 30 years. I know from good and bad experiences with quality and dependable products and people . Your products and people are doing a great job in an ugly market place. Keep doing the good job, don’t sell out for a measly 2 or 3 % change in some phony market metrics. Good job. Smile, compliment your special players with a pat on the back, a firm had shake and a manly hug. Money can come later, but sincerity has shock value. You got to mean it. They know.

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