GVEC Electric Cooperative
DeWitt, Gonzales, TX

GVEC Electric Cooperative Reviews

4 stars based on 79 reviews

Featured Comments:

• R

  Rose Fields

  5.0

  The service was great and fast. The gentlemen were kind and professional. 😊 Thank you.

• L

  Linda Rathmann

  1.0

  When setting up for 4 meters for a Small Farm and Ranch the young lady was very helpful setting up the new account. Anyway that is what I thought until I received my 1st statement and was totally blown away with all of the hidden costs of doing business with GVEC!!! I was charged a deposit and setup fee when I opened the account and then asked what time of the month would I like to receive my bill. Then I was told about when to expect our ELECTRICITY BILL! When we got the statement it’s a big mess!!! When I left GVEC after signing up paying membership dues $$$$ and sign up fees $$$$$ there should NOT have been Any hidden fees!!!

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  Response from the owner

  Hi, Linda. Thank you for letting us know of your experience. It sounds like there may have been some communication issues regarding what your first bill may look like. When new accounts are set up, any membership and set-up fees and deposits that were charged and paid up front appear on the first bill. The fees show as itemized charges; however, the payment already made for these should reflect as a credit also. If you see additional fees besides the ones initially explained which were already paid, please give us a call at 800.223.4832, so we can look into this for you.

• J

  John Flores

  5.0

  Seems like when there’s an outage, GVEC is very quickly aware and they do something about it. Whether it’s a deep freeze or an untypical Spring storm, they are there to restore your power as fast as possible.

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  Response from the owner

  Hi John, thanks so much for your 5-star rating and your positive words regarding our outage response. We work hard to keep the power flowing and to limit outages to as few members as possible. Unfortunately, outages can and do happen sometimes, but our top priority is always to get the power back on as quickly as possible. We're thrilled to hear from our members that we're getting the job done.

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