Handyman Connection of Carmel
Crawfordsville, Indianapolis, IN

Handyman Connection of Carmel Reviews

3.9 stars based on 39 reviews

Featured Comments:

• C

  Chad Kyker

  5.0

  Basketball goal install. I was nervous because I wanted it done right and fixing any mis calculations would have been expensive. Exceeded my expectations. My installer was punctual, professional, and most importantly experienced. He took his time to make sure everything was correct. I could tell that quality work was very important to him. I will use Handyman connection again.

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  Response from the owner

  We're glad we could help you get your basketball hoop installed and that we could exceed your expectations, Chad! Thanks for sharing your review and letting us know you appreciated the effort and attention to detail from our craftsman. We're grateful that you took the time to recognize his quality work and professionalism, and we look forward to working with you again the next time you need us. Craig, Owner of Handyman Connection

• H

  H M

  4.0

  Had a new shower kit and drain set installed by a plumber. Waited 12 hours before using the shower, as directed. The next day, water leaked from the back of the spout. Set a date to meet with the plumber to silicone inside the spout, but they never showed. I then went on the standby list to get it done, yet never got a call. I eventually had to make an appointment to fix the leak. This took one month resolve, which took all of 2 minutes to fix. I wouldn’t have needed to wait a month for a follow up appointment if this one detail hadn’t been missed.

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  Response from the owner

  Hello H M, thanks for taking the time to give us your review and feedback! We apologize that we weren't able to return as quickly as we would've liked. Although we were able to get an appointment to come out right away, we became fully booked after you had to reschedule it, and this caused the delay. We're glad that we had the chance to resolve the issue for you and hope that your new shower and drain kit is to your satisfaction, and thanks for partnering with us on this project. Craig, Owner of Handyman Connection

• A

  Arnold Elston

  3.0

  Work quality not complete. We had a window installed and the workman did not offer to paint exterior wood that worker installed. If you hire Handyman, be careful of the price quote. After the work was done, the handyman changed the cost of the job and increased cost $130. Handyman said the work took him longer than expected. Just not fair. I am very disappointed.

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  Response from the owner

  Hello Arnold, we're sorry that you're disappointed. When our craftsman began the work, he discovered that the removal and replacement of the window were more labor-intensive than he initially thought. He let you know that there would be an increase in our price, and you agreed to proceed with the work. We appreciate that you reached out and we're glad that we were able to speak directly. We hope that our phone call provided some clarification, as the painting portion of your window installation wasn't included in the craftsman's estimate and wasn't considered a part of the project. Since the caulking that we did on the window was still wet, we would not have been able to paint it the same day. We apologize that this wasn't ideal, and we do understand that it can be frustrating to begin a project and find out there is more to the work than was planned for. We hope that our discussion was helpful, and we're grateful that you shared your feedback with us. Craig, Owner of Handyman Connection

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