Home Services at The Home Depot
Radio, Florence, SC

Home Services at The Home Depot Reviews

3.2 stars based on 10 reviews

Featured Comments:

• E

  Elaine Harrison

  1.0

  Today my husband and I went to the Florence, SC Hime Depot to buy a gas range. I had spent hours researching and Home Depot has on sale and in stock the range I wanted. We looked at the range and then asked for assistance. We waited 45 minutes and asked two more times for assistance. I have been to this Home Depot three times and never not once has anyone asked if we needed any help. We then went to Lowe’s and found the same gas range $100 cheaper. The sales guy waited on us and about 6 other people while we were deciding what to buy. This is why I always buy my appliances at Lowe’s.

• K

  Kevin Tiller

  1.0

  Customer service is non existent in home Depot. Employees walk right past you don't offer help what so ever or they standing around talking on their phones...

• S

  Susan Spitale

  3.0

  They sold me a toilet when the plumbing manager wasn't there. No one checked it out prior to the sale, (including me,). As we all know- you pay to have a plumber come out to your house and it had taken 3 weeks to arrange for one due to my location. We brought the box home in the back- the plumber came out- he got the box opened and the entire toilet was scrambled eggs. Drove back to the store again, the plumbing manager was in and he said, oh I heard that thing rattling on the shelf, I should have taken it down. Although they didn't fully compensate my out of pocket costs for a plumber, or the time and gas it took to switch out the toilet, they did however make an effort and credited me a significant portion of the toilet price. So now I have a brand new toilet sitting in a box in my carport waiting on the day I can afford to hire a new plumber or get brave enough to install it myself. The lesson here is have them open the box before you leave the store. (and everyone but me probably already knows this- ah well...)

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