Home Services at The Home Depot
Jacksonville, Tyler, TX

Home Services at The Home Depot Reviews

4.3 stars based on 69 reviews

Featured Comments:

• T

  Tdot Lala

  4.0

  PLEASE see edit at the bottom! They had a lot of stuff, but there were holes where things were missing and/or sold out. The staff wasn't friendly at all and were sparse. The few there were went out of their way to avoid us. Not a soul asked if they could help us. There were carts strewn all over the parking lot and I watched employees walk right past them BOTH WAYS without more than a glance. Clearly they don't take any pride in their jobs there. I won't go again until the situation improves. Edit: We went on Sunday and apparently someone has taken customer service into account. In the door, "Hi! Welcome to Home Depot!" A few feet further, "Hi! Welcome to Home Depot! Can I help you find anything?" A few rows over, "Hey we're looking for _______" - "Sure! Probably aisle __ or __ but let me check for sure." (They look on phone app) "Yes. It's aisle __. I'll call someone in that department to be sure you have any questions answered." We get to that area, "Hi! How can I help you?" TOTAL CHANGE from the previous visits. Good selection and they were fully stocked - no holes on the shelves. I didn't look over the parking lot but I will say that it was difficult to get INTO the lot because it was incredibly busy!! I can't logically put it to 5 stars on a ONE visit change but we'll definitely go back. This service continues and it will change to 5 stars. Well done Home Depot!

• P

  Pierced Heart Art

  5.0

  I love home services at home depot everyone is always more than willing to help. In fact, in light of the virus they made sure everyone was safe as possible and did well.

• M

  Max Gonzales

  5.0

  Always find what I need for a quick fix around the house. If I can't find it in store I go to the app and put my store location and it will tell me what isle to go to.

More reviews (7)